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US Postal Service

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US Postal Service reviews

2.8

33% would recommend to a friend

(19,441 total reviews)

Louis DeJoy

18% approve of CEO

28% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,441 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

19K reviews
3.0
Aug 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Pro-safety workplace On-job injury government treatment - better be past your 90 days though, or you're gone. Good money for un-educated workforce...some jobs will require to have a specific degree.[meaning no degree] You'll be making more overall money than other contract jobs, but you want to be made regular ASAP after your 90-day.[i've been told approximately 50/60% of USPS could go into retirement right now and they'll make regulars of the contract work-force then] & it's almost a 100% wage raise :) [$14 to $22 + regular raises based on time(MHA to MH)] Job Security[Recession wise and how hard it is to get fired once unionized & AFTER 90 Days] 5 - 15minute breaks and 1 UNPAID 30 minute lunch. True 12 hour day is in effect.[12 hours from start time and not a 12 hour work period] Work Union picnics, i think there's two of them...a specific work union picnic and the general postal office picnic. Job bidding after becoming regular Basically getting paid to work out, so you don't need your gym membership anymore :) Multi-talent/job governmental agency[Mail handlers to lawyers to customer reps to CEO, ect.] Seniority list...the longer you've been there, the more/potential you can do.

Cons

Not a job for the LAZY. 90 day probation - screw up once and you're gone...30, 60, and 90 day reviews. Don't be late, know your supervisors, don't ever call in unless you have a good reason[tire blowout, car crash...that sort of thing that isn't in your control + YOU WILL NEED DOCUMENTATION], don't report small injuries meaning as long as your bones aren't broken and you're not dripping blood, show up to work with a good attitude meaning don't cause problems/friction and YOU'LL BE FINE. Time cards. Military time in 100's...still no idea why they did this. Lengthy recruitment[Urine test, 473-E test, interview, finger-printing, background check, shadow day, orientation and finally training days] can take up to a few weeks to 3+ months depending on your list seniority[how high you scored on the test/disability and miltary get extra points] 12-hour days constantly after your first week working 6-days per week & they retain the right to call you in on the 7th. It's hard to get caught up once you're behind in sweeping mail into bags. MHAs get moved around constantly. Most postal facilities are MH/MHA understaffed, so you'll be expected to atleast work for 2 people[multi-tasking] - your co-workers will try to help you when they can, but after your training period you're expected to keep up w/ no, or little help. Physical Strength is a requirement for this job and this is not stabilized weight we're talking about, so how much you can lift in the weight room doesn't matter. Constant pain through the few weeks...your body will eventually grow used to it and you will start to lose feeling in those areas since calluses are forming[Feet, ankles, soles, knees, hands, wrists biceps, triceps, back, ect] , so it's important to have good shoes & a SUPPORTING INSOLE. Dirty work, so you will get dirty everywhere your skin is exposed and sometimes through if your clothes have tiny holes in them that dirt can get through. You cannot go to the bathroom if your area isn't covered[you'll owe that co-worker a favor and they'll probably ask the same later on], or if you going to the bathroom will result in your job not being done;though, if it's an emergency they'll let you go. You will literally have no life with this job until you make regular[10 hours and then voluntary] and you can work less hours. [Work 12 hours, get home, sleep, wake up, go to work, repeat.] 360 contracts are treated like casuals, but are a step up better because they're on a careerist path to becoming a regular.

4.0
May 7, 2018
Recommend
CEO approval
Business Outlook

Pros

You have a lot of autonomy in this job and you work outside which can be great depending on the weather where you live. In my city, you get more than enough overtime, so that's great if you want or need it. You earn time and a half after eight hours and double time after ten, minus 30 minutes for lunch coming out of your overtime. Some people complain about the management, and while some of their expectations are unrealistic, mine has treated me fairly and well. You also get to drive postal trucks which are fun and you can pretty much park them anywhere which makes you feel like a boss. You will lose weight while getting to interact briefly with the public, and those are mostly positive encounters. I like the job but I've only been carrying for a little over a month.

Cons

There is a period of time, dependent on your area, where you are temporary and you do not earn any retirement benefits and neither do you receive health and dental. You are at the beck and call of management and I've heard some bad stories of how that has turned out for some people but I don't have firsthand experience. You only find out your schedule one day in advance and you must work every weekend. It seems that they are completely understaffed, and whether that's due to the USPS's convoluted and ridiculous hiring process, them trying to save a dollar anywhere they can, or because they can't retain new employees I don't know. At my station, there is supposedly a forty percent retention rate among new CCAs. You will be asked to move at paces that are impossible or would be unsafe. My recommendation is to not complain to management but take care of yourself and do the best you can. Training is pretty short and you can expect to learn how to do things by trial and error, catching flak when you don't know what to do because you weren't trained. Again, don't take it personally, find a regular who knows what they are talking about and ask them. The hours can be extremely long. The training "Carrier Academy" is pretty useless and they treat you like children, but if you can survive two weeks of it without falling asleep, you will be fine because you'll learn on the job. It's worth sticking around, so I'm told, because the regulars don't get treated the same way and they are compensated for their work fairly and more inline with a living wage. for doing the same job. I like the job but just wanted to give some of what I've observed. Most of my criticism of the management is directed at higher ups who I've never met and don't want to meet. They seem incompetent and I wonder if they wonder why they have such high turnover or just don't care. You are docked a half hour of pay every day for lunch so make sure you take your breaks no matter how busy you are. This goes along with taking care of yourself even if you are being pushed to meet deadlines.

5.0
Feb 18, 2017

Its up to you

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of overtime and when the going gets tough the postal workers who are "regulars", always have your back and let you know that you are doing a good job.Im not going to lie the job is difficult but but if you stick to your guns and never give up you will become a regular and reap all the benifets that come with it. Just be strong!

Cons

The bad weather. Thats not really a bad thing if you can withstand 100 degree heat outside and 110 degree in you mail van.

Viewing 7 - 9 of 19,441 Reviews

Glassdoor has 20,886 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.