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US Postal Service

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US Postal Service reviews

2.8

33% would recommend to a friend

(19,472 total reviews)

Louis DeJoy

17% approve of CEO

27% positive business outlook

US Postal Service has an employee rating of 2.8 out of 5 stars, based on 19,472 company reviews on Glassdoor which indicates that most employees have an average working experience there. The US Postal Service employee rating is 20% below average for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

19K reviews
3.0
Aug 23, 2023
Recommend
CEO approval
Business Outlook

Pros

The job is relatively easy and getting paid a bit above the minimum wage. It is not hard to understand. At least where i applied at, there were no interviews,just pass the background check and fingerprint scan. I think they stopped conducting drug tests due to funding issues? Depending on the warehouse and upper workers. here there is opportunity to grow if your hard work is noticed. I was offered supervisor positions here. And there are opportunities to move to other positions later on.

Cons

At least i did not know anything about usps going in ... thinking it was gunna be benefits and good pay going in . WRONG !!!! Since you are starting off, you are low on the seniority list. you dont get benefits off the bat and pay sucks. It starts to pay off once you are a regular. But you are just entering a contract with them until you put in more time there in the warehouse and move up the list, then you become regular is when it starts to pay off. Those who are regulars are mean to you, those who are also arent regulars but up on the list are also mean to you. Supervisors too are mean. USPS takes advantage of you. Honestly it pays to be a mechanic or custodian in the warehouses here, cause they rarely do anything and you become a regular faster here. MHA, carriers, supervisors arent good jobs here. I would reccomend custodial or mechanics. The pay sucks, it feels like a seasonal job cause they use you so much during the holidays with mandatory over time, cant call off work, ask for any day off during holiday months (unless you're bff's with the supervisors), and once mail starts to slow down, you are slowly given less hours till you are placed on call (aka they dont need you , they wont call you, you are out of work) till holidays start again. Only regulars are guranted 8 hours every day, meanwhile us mha's are not guranteed anything. Also hours suck cause you are just given what they want to give you. You cant choose your hours. And even when you finally become aregular, you are placed where thy need you. And you need to put in. a bid to go to the different hour/ shift where you want to go. You cant pick your off days. I was working night owl hours and just slept in the day. I felt like i was missing out on family life. so just be wary when applying. Talk to your local carriers and see how they feel about usps !!!

2.0
Aug 16, 2023
Recommend
CEO approval
Business Outlook

Pros

The people. The work floor is an open counseling session. You will need it. The postal service would run autonomously if it weren't for the meddling of management and corporate.

Cons

Toxic workplace Incompetent management The mail is the easy part Give up on your desire to serve your community Expect a massive cut in pay a long with a requirement to work more days. Resign in disgrace.

2.0
Aug 6, 2023
Recommend
CEO approval
Business Outlook

Pros

- Mail Handler Assistant (MHA) jobs are physically demanding, but not technically difficult. - Gloves provided on request - Ear plugs provided on request - Breakroom has microwave meals, sandwiches, snacks, and drinks available for purchase - There is an MHA Union you can join that will provide protections to you starting on your 91st day. They are still a useful organization for leveraging complaints and possible contract violations through even before your 91st day.

Cons

- Night shift, by necessity of how the mail is received and prepped for distribution - Pay is low (18.22/hr + 1/hr for night differential; 70 hours across 2 weeks nets you a little above $1k after Fed taxes.) Unless you're living in some exceptionally poor housing, this will probably not be able to pay both your rent and any remaining bills. This means you'll need another full-time job on top of this one. - Work is repetitive in nature with little variety (Air mail; unload bags and boxes, stack bags, sometimes drive tugs/assist tug drivers, push/pull carts and bins) - Upper management/Plant management over-hired the position and subsequently cut everyone's hours from 8hrs/shift to 6hrs/shift (minimum 4hrs/shift guaranteed in contract), effectively making the job more half-time than full-time. Compounds issue with low pay. - Upper management/Plant management make decisions unilaterally but without talking to one another and without really knowing anyone else's roles within the plant. This results in decisions that make little to no sense and are not thoroughly explained for anyone's benefit. Additionally, other sections' perceptions on mundane things (i.e., team cooking and bringing in food a la potluck style) are used to restrict others from doing said mundane things (our team suddenly was restricted to bringing in food for one another to 1 time a week, seemingly because other sections were upset by it) - Takes 1-2 years to move from contract position to career position at this time; with the above currently happening it seems unlikely anyone would ever stick around long enough to be career USPS.

Viewing 355 - 357 of 19,472 Reviews

Glassdoor has 20,921 US Postal Service reviews submitted anonymously by US Postal Service employees. Read employee reviews and ratings on Glassdoor to decide if US Postal Service is right for you.