UPS reviews

3.4

55% would recommend to a friend

(36,783 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Dec 23, 2018

Director

Recommend
CEO approval
Business Outlook

Pros

salary, benefits, partnership, legacy, training

Cons

Senior leadership has lost sight of the company and are heading down the wrong path and destroying the culture as they go.

2.0
Dec 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Convenient- I was usually picked up at my house and we completed the deliveries for all of the surrounding houses and businesses.

Cons

Very spotty hours/Unreliable- I was told it would be 25-40 hours per week in the busiest time of the year. You could also earn $150/week if you were available for all of the shifts. I worked 25 hours the first week, then it was less than that every week after. I would only be able to work for 4-6 hours per shift, and they determined that the day of. I had to call in every day and have an open availability to be able to make that $150 bonus. I wasn’t getting enough hours so I’d pick up other work, and then, of course, they would need me that day so I never got the extra $150. Extremely difficult to contact higher-ups- I had never received my compensation for the five hours of training, in addition to a week towards the end of Dec. I tried contacting HR, but you have to just send an email. They would never get back to me. When I’d call, I’d be transferred 3-4 times, on hold, and end up talking to someone who said they’d have to call back. They never did. Finally, in probably June or July, they sent me a letter saying that they noticed I hadn’t cashed a check for $49 and that I needed to fill out a form and they would send the check to me. I filled it out and wrote a letter and additional email reminding them about the training hours. They said it could take 3-4 weeks to actually get it. I just got my $49 check yesterday, and still haven’t gotten the training check. Any calls or emails regarding the situation have been left unanswered. Incredibly frustrating

1.0
Nov 21, 2018

Not worth it

Recommend
CEO approval
Business Outlook

Pros

Easy acceptance Fast contact Easy application Daily contact through text and message

Cons

Disorganization Untrustworthy Uncaring Untruthful Wasting people’s time No effort to be considerate

Viewing 235 - 237 of 36,783 Reviews

Glassdoor has 40,988 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.