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      UPS

      Engaged Employer

      UPS reviews

      3.4

      55% would recommend to a friend

      (36,783 total reviews)
      avatar

      Carol B. Tomé

      36% approve of CEO

      42% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.0

      Culture & values

      2.8

      Senior management

      UPS has an employee rating of 3.4 out of 5 stars, based on 36,783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      37K reviews
      3.0
      Feb 12, 2019

      Call center agent

      Call center customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Low hiring requirements, full training provided

      Cons

      Zero right to co-determination, no efforts to create a comfortable work atmosphere, more than outdated work software, no unions, mediocre pay, little to no payrise after longer time of employment, the employees literally have to buy everything themselves in the office, even coffee, the only thing that's free is water, only Christmas benefit is a box of chocolates and a handwritten card from the manager

      1.0
      Jan 1, 2019

      Stagnant Culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not many. Helps put other companies into perspective after your experience with this company.

      Cons

      UPS corporate headquarters has a old culture. Both controlling and without much direction. Hands-on training is lacking. Institutional knowledge does not flow from ones with experience to the newer employees. I would highly recommend staying away from UPS and its broken culture.

      3.0
      Dec 24, 2018

      Pay is good but...

      Aircraft maintenance supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, decent 401K plan, fairly stable but who knows in this industry.

      Cons

      Line Maintenance Supervisors are beat down stuck between Union protected Mechanics and upper management. Mechanics are almost untouchable and they know it. Mechanics have way better benefits than Management and in a lot of cases make way more money if topped out. Great benefits for management have eroded away while Union protected employees still enjoy free medical insurance. Management loses another benefit everytime a new contract is negotiated for mechanics. Long work hours for Supervisors. In non Ops supervisor positions, supervisors are forced to work in the sort operation when weather is bad for no extra money. Bonuses have also eroded or completely disappeared over the years.

      Viewing 232 - 234 of 36,783 Reviews
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      Glassdoor has 40,988 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.