Does UPS pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

How satisfied are employees working at UPS?

55% of UPS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4112) , Part Time Package Handler (2705) , Supervisor (1151) , Seasonal Driver Helper (975) , Loader (751) , Part Time Supervisor (744) , Preloader (688) , Driver (663) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (471) , Driver Helper (398) , Account Executive (378) , Sorter (344) , Manager (292)

What are the pros of working at UPS according to real employee reviews?

"Ups has great benefits and a perfect place if you really want to tackle a difficult supervisors job" ((in 4996 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4671 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1360 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 624 reviews)); "Great job and great benefits" ((in 402 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2040 reviews)); "Long hours and sometimes can't take a break because it's a lot of work" ((in 1639 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 701 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 600 reviews)); "Poor upper management can make the job much worse than it needs to be." ((in 506 reviews))

What are employees saying about UPS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS layoffs and their outlook for job security at UPS in 2026.

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UPS

UPS reviews

3.4

55% would recommend to a friend

(36,775 total reviews)

Carol B. Tomé

36% approve of CEO

42% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.3

Career opportunities

3.2

Work/Life balance

3.0

Culture & values

2.8

Senior management

UPS has an employee rating of 3.4 out of 5 stars, based on 36,775 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

1.0

Dec 26, 2008

Look somewhere else

Driver

Recommend

CEO approval

Business Outlook

Pros

The pay and benefits were industry leading for my position. The paycheck comes weekly. It always cleared.

Cons

Everything else. Every other possible metric reveals that UPS falls short. You are a replaceable piece of meat. It does not matter how hard you worked yesterday, or even how well you did yesterday. You are a piece of crap today, get back to work trying to meet impossible standards. Middle management are the true culprits, with first line managers bearing the brunt of their wrath.

3.0

Dec 14, 2008

Best Transportation Company in the world sucks to sell at

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

No lack of work. Check will always clear. You will have a secure retirement.

Cons

Sales people are managed like the union drivers without the benefits of the union. Real money made on stock which has been struggling since they went public in 1999. No lack of work; As an Account Executive you will be responsible for winning new business, retaining current volume and revenue (by product), ALL CUSTOMER SERVICE (as support is inadiquate), holding the drivers hands for leads, get the operation to pick-up the accounts on time, deliver late air, shovel out letter centers and documents everything but how many times you went to the bathroom in their CRM.

1.0

Dec 2, 2008

Unless you start in a hub dont work here

Manager

Recommend

CEO approval

Business Outlook

Pros

Job security - UPS does not typically lay off unless you commit a cardinal sin (i.e. stealing etc). However, this means that there are a lot of people around that are not competent but still remain around.

Cons

All work is based on politics - if you dont spend a lot of time kissing but versus working your job, you will go nowhere in this place.

Viewing 184 - 186 of 36,775 Reviews

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Look somewhere else

Best Transportation Company in the world sucks to sell at

Unless you start in a hub dont work here

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