Does UPS pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

How satisfied are employees working at UPS?

55% of UPS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4112) , Part Time Package Handler (2704) , Supervisor (1151) , Seasonal Driver Helper (975) , Loader (751) , Part Time Supervisor (744) , Preloader (688) , Driver (663) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (471) , Driver Helper (398) , Account Executive (378) , Sorter (344) , Manager (292)

What are the pros of working at UPS according to real employee reviews?

"Ups has great benefits and a perfect place if you really want to tackle a difficult supervisors job" ((in 4912 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4696 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1374 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 638 reviews)); "This company has great benefits as well as great positions that are available to fill." ((in 406 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2051 reviews)); "Long hours and sometimes can't take a break because it's a lot of work" ((in 1634 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 704 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 610 reviews)); "Your management will change every few years and it’s a crap shoot whether you will get good or bad manager." ((in 398 reviews))

What are employees saying about UPS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS layoffs and their outlook for job security at UPS in 2026.

UPS reviews

3.4

55% would recommend to a friend

(36,769 total reviews)

Carol B. Tomé

36% approve of CEO

42% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.3

Career opportunities

3.2

Work/Life balance

3.0

Culture & values

2.8

Senior management

UPS has an employee rating of 3.4 out of 5 stars, based on 36,769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

2.0

Jan 30, 2016

Used to love working here

Account executive

Recommend

CEO approval

Business Outlook

Pros

- Very stable company - The salaries are very high for sales in general. - You get to work with alot of different companies and build great relationships.

Cons

- Compensation plan is too confusing and is a blatant rip-off - You are hurt by doing well. If you do well the plan will double and you will lose money the following year if you are ethical. - Winning accounts and new business make not effect your paycheck. - Company culture is trending downwards. Company is too worried about cutting corners and being cheap. - Too many reports and the reports change too often - Performance is too hard to measure and the metrics flat out suck - The CRM system (TEAMS) is a flat out joke - Work life balance around peak season is a mess - Upper management are clueless - Recent promotions aren't based on Work but based on knowledge of marketing material. - Turnover in big markets (NY, LA, Miami, etc) are high.

5.0

Jan 23, 2016

Package handles

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fast learner, lift up 75 lbs or more, a people's person.

Cons

Hard to maintain work when under to much pressure.

1.0

Oct 17, 2015

Drastic Management at Magarpatta Pune Location

Senior administrative assistant

Recommend

CEO approval

Business Outlook

Pros

- Promotes from within thou not much hike - Promotes CSR activities. - Open door policy, many seek it (lot of problems faced by people which are not solved get escalated to higher management in skip meetings)

Cons

- You have to plan your sick leave one week in advance or even if you are sick and unplanned leave happens your Rating is down, happens same in compassionate leave. - No flexibility in taking breaks, you can't eat when you want it, and all teams have different break timings - No communication access and phones are less, you have to go to reach person and ask for your doubts. - No learning development though there is UPS University but management doesn't count your efforts learning them. - You can't get PL's in 1st year of service, only SL and comp off. - No migration for employees only supervisors go for migration, though work is done at last by employees. There are many. I am unable to list down all.

Viewing 154 - 156 of 36,769 Reviews

Jobs at UPS

Intl Sales Support Specialist

Buenos Aires

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Used to love working here

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Drastic Management at Magarpatta Pune Location

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