UPS reviews

3.4

55% would recommend to a friend

(36,767 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
2.0
May 9, 2019
Recommend
CEO approval
Business Outlook

Pros

The only thing that was good was the benefits and retirement. If you work the just be a delivery driver and forget management. It's nice just to clock in and out once work is done. Management you'll work 12 hrs a day 5 days a week and 16 hrs during peak season and not make any extra money

Cons

The man challenge I had while working at UPS was that I had to learn how to deal with many different personalities. I had to come accustom to the lack of accountability the company (management) has with it's employees. That the union doesn't encourage or promote pride in the day to day work load of the union employees, thus lowering the quality of the product and services. That it's a numbers base corporate company. Most importantly I should have stayed union and never crossed over to management. I was once told by a full time sup that it's a "good ol' club" that I'll never be able to make full time. He was right because after 10 years part time supervisor role on the package center I was passed up on a full time position. They got me

3.0
Apr 9, 2019

Uninspiring

Recommend
CEO approval
Business Outlook

Pros

Stability, job security, reasonable (but not great) pay, union company and large supporter of The United Way.

Cons

Since going public in 1999, they continue to pile on more and more responsibilities while slowly reducing pay and benefits. As of 2021, they will no longer pay into exiting pensions. UPS is also a very "top down" organization - there is not a lot of room for creativity or collaboration.

Viewing 127 - 129 of 36,767 Reviews

Glassdoor has 40,972 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.