UPS reviews

3.4

55% would recommend to a friend

(36,765 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Aug 3, 2023
Recommend
CEO approval
Business Outlook

Pros

I would only work for this company to get a Fortune 500 company under your belt.

Cons

Worked hand-in-hand with a operations and industrial engineering supervisors/managers who regularly expressed sexist, racist, homophobic views freely and without concern of repercussions. Definitely a boys' club. Worked overtime during peak and was never compensated. Poor human resource allocation and training disincentivized management from developing their employees or encouraging advancement. Incredibly poor cross-training, understaffing, and coverage for industrial engineering roles resulting in persistently overworked employees. No formalized industrial engineering methodology (or training on said methodology) applied at the district level. Don't believe district management even knew what industrial engineering really entailed. Ops frequently gassed production numbers and IE management just went along with it. IT systems were years behind standards in other industries. Terrible documentation on all business intelligence platforms. District management had no idea how to leverage technology to reduce workload or improve processes. Entire company appeared to run on Excel spreadsheets from the mid-2000s. At the time, there was about a 15-20 year age gap between management and employees/supervisors. Very few employees in IE between the ages of 30-40, which says a lot about turnover and investment in employees. Underpaid for the stress.

3.0
Jun 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Great insurance, decent pay, average time off policy. Decent career opportunities. Job opportunities are offered to inside employees first.

Cons

"Bonus" of total compensation was recently slashed from 17% to 10% (FT employee level. Bonus % is higher for upper management and their % was slashed too) and the CEO did it with a big smile acting like a 10% cash Bonus was better than half in stocks and half cash. "Bonus" is included in total compensation but is not guaranteed. Can pay out at higher or lower that 100%. Also took away the Bonus payout for holding stock destroying the culture of employee ownership that has always been a tenant of the company. Difficult to maintain a work life balance. Can be a hostile environment with union employees and management being set up in a guards vs inmate situation. Employees exposed to elements in a warehouse environment. New "no tolerance" policy for inappropriate actions of a sexual and racial nature is a farce. Very sexist in a lot of ways.

1.0
May 17, 2022

31 years of Abuse

Recommend
CEO approval
Business Outlook

Pros

Money was very good if you liked to give up your life

Cons

Upper management is arrogant, and most don't know how to do the job they manage. Long and unreasonable hours. Poor hiring of unqualified candidates. Poor working conditions, unorganized. No loyalty of management. No solid Human Resources to rely on. The manager in HR doesn't have a clue

Viewing 112 - 114 of 36,765 Reviews

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