UPS reviews

3.4

55% would recommend to a friend

(36,762 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,762 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Apr 17, 2016
Recommend
CEO approval
Business Outlook

Pros

A name on your resume that everybody in the US knows.

Cons

Granted not all departments are the same; many are run in the old fashion way: command and control. Your opinion/suggestions/ recommendations are never heard; get used to getting orders and execute on them while being micromanaged. There is no trust in your competencies even when you have more experience and education than your boss. If you enjoy having zero career development opportunities (the company invests $0 in training to keep up with the times – unless you are in upper management and of the right skin-tone), a yearly salary increase less than inflation, and having to pay $2.19 for a coffee (plus $.20 for the to-go cup), then this is the place for you!

4.0
Sep 18, 2015

Package Handler

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Debt free for college and great benefits.

Cons

Third shift and peak season is long hours.

1.0
Apr 9, 2015
Recommend
CEO approval
Business Outlook

Pros

You get paid weekly and it puts some extra money in your pocket if you have another job. The shift goes by fast.

Cons

I am a preloader. The facility I am at is very outdated for the volume that goes through there. They were just approved for an upgrade, but I am not going to be there much longer. The start time is usually different each day. The earliest I had was 3:15 AM and the latest was 5. The end time is more consistent; usually around 9:30 - 9:45. A lot of times they forgot to text me the start time so I was either late or early without knowing. I started with three other new hires, who didn't last more than a few days. They go through a lot of people for obvious reasons. Expect to be yelled at a lot. This is their method of motivation, which they seem to think works, although it just aggravates you when you're already working as fast as you can. On my first day, one of the drivers was mad that I didn't place a bulk order where he likes it, which no one told me. The preloader that was training me said "He's doing a pretty good job though" and the driver said "No he's not." The drivers complain basically every day, no matter what you do. They also expect you to know things you have never been told or shown. If you have a choice, I'd pick the night shift. Though it has fewer hours, it is much more relaxed. Don't expect any flexibility with your schedule either. I needed a day off and the supervisor gave me a hard time about it. The labor is fast paced and physical as it is. The drivers are very rude, so this job is definitely not worth it. They try to lure you in with decent pay and good benefits, but you don't get benefits until you've worked there for a year. The drivers expect you to have everything ready when they get there, even if a huge chunk of your packages doesn't come in until the very end of your shift. They are even rude to employees that have been there for a while, not just new hires. I'm sure some other facilities are different, but my experience here is terrible. I'd rather be working in the kitchen in fast food again than work here.

Viewing 55 - 57 of 36,762 Reviews

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