UPS reviews

3.4

55% would recommend to a friend

(36,761 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
5.0
Sep 24, 2017
Recommend
CEO approval
Business Outlook

Pros

I got to work with an experienced UPS driver who had a system for delivering quickly and efficiently. He was friendly, but focused. We worked well together as a team. He would call me to schedule where and what time we would meet about an hour or so before that time. Sometimes it was the same, so he'd tell me tomorrow's at the end of the day. I packed a lunch, snacks, lots of water, and a jacket (I only used it one day...we're in FL). I ate all the food and sometimes had to take him up on his offer of an extra water bottle (I had packed 3). You're required to wear non slip black shoes. My combat boots got a TON of wear and tear, and I went through a few cheap shoe inserts. You're also required to wear black or brown, shorts no shorter than the knee, and pants must have a zipper and pockets (they can't be leggings, sweatpants, or gym pants). Skinny jeans and a long sleeve dry fit shirt were functional and looked professional. They also have rules about keeping your hair up and out of your face (off your shoulders). You get to ride in a side seat up in the UPS truck that pulls down (it looks and sometimes feels like an ironing board), with the doors open (no ac), the wind in your face...it's SO much fun! Of course, every time you get into or out of the truck you have to climb the high steps, sometimes while holding packages. The job is mostly fast walking to deliver the packages, then hopping back in the truck to go deliver the next one. Your legs will be moving of their own accord by the time you're done. I read up on the job before I applied and learned that some drivers prefer not to talk. All of them hate it if you're slow, but they appreciate if you do your best and put in the effort to keep them on schedule. It's not a job for someone who hates exercise. It's perfect for someone who wants to "get paid to work off holiday splurging." ;) They prepare you well in the training beforehand, and pay better than minimum wage. You're required to be able to carry a maximum of 50lbs. I had to a few times, sometimes a package required both me and my driver (those packages are marked). I'm a young lady, and my driver was respectful, watched out for me, and allowed me to carry the heavy stuff, even when he offered to do it. He always offered to carry the super heavy stuff, and a few times just delivered those and sent me off with small packages. I appreciated that he let me carry some heavy ones. We also split up to deliver at apartments. LOTS of stairs. Again, not a job for those who hate exercise. ;) All in all, it was a WONDERFUL experience, and I can't wait to do it again!

Cons

You're supposed to wear a vest that says UPS on it. My driver wasn't given one at first, then once he found one, it was way too big for me!

4.0
Sep 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Work isn't too bad if you're fairly in shape and the work itself is like getting paid to work out. Health benefits for part time employees after a year are great. Christmas rush is good for extra hours.

Cons

During the summer you will sweat like no other. You will handle more boxes during the Christmas rush than you probably ever imagined.

2.0
Feb 22, 2017

Analyst

Recommend
CEO approval
Business Outlook

Pros

I advise anyone to read my "cons" before reading Pros. One of the great pros of UPS are the people. I loved my direct supervisor and manager. If more people of their stature populate middle and senior management, then employees are going to love the Company.

Cons

I want to preface this by saying as an adult, no matter how much effort I put in, there's always room for improvement. I'm also a benevolent person. So when this happened to me, I didn't know what to do. Details follow below: I was hired into Corporate as an analyst - and I'm very grateful UPS gave me the opportunity to build my future. Few weeks in, at our 3rd or 4th team meeting, one of the managers told all Asians to go sit in a corner. I was told he was joking and my supervisor advised me to report it to HR. Because I was inexperienced (work & life), benevolent, and only two months with the company, I didn't want to blemish a ten-year tenure. Little did I know that there was a historical pattern of discrimination and racial insensitivity at the company. Before I left, I found that the director (retiring) had a slew of racially-based complaints against him. There was also a time in the past where UPS saw a trend of Asians leaving the company. HR executives coined this phenomena as the "Asian Exodus". The whole ordeal was very depressing to go through. The team meeting shenanigans also embarrassed me in front of all my coworkers. For those out there reading, I think the company has made changes, but I still wanted to share my experience.

Viewing 52 - 54 of 36,761 Reviews

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