UPS reviews

3.4

54% would recommend to a friend

(36,811 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,811 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Mar 9, 2021

Could be better

Recommend
CEO approval
Business Outlook

Pros

Some resemblance of "career progression." Its in your own hands. They do promote from within more than hire out. Insurance is good, mostly because it has to compete with the union's. The work is steady, but doesn't make much of an impact in the end product. Most of the jobs outside of the operation are find-your-own-workload type of jobs where you have to justify your own existence. Can be a pro or con depending on you as person.

Cons

Absolute ton of middle management bloat. You will have managers making 6 figures on the conference call screaming about operational goals and the lack of progress while they sit on calls back to back for 10 hours a day and don't actually do any of the work or help with a solution. They use being "swamped" or "catching up" as a reason to never get back to you or work with you toward anything tangible. Its a CYA mechanic to seem busy and working. More often than not, you will be training your superior. Your department is scattered all over the district so making useful connections in a work setting is usually nonexistent unless stationed at the a major hub. Supervisors and mangers probably see you in person once a year, if at all, and hold your career progression in their hands with quarterly reviews on your performance. It comes down to how much they like you. Kiss the ring.

2.0
Mar 3, 2021

They don't care about you

Recommend
CEO approval
Business Outlook

Pros

The best thing they have going for them is offering decent insurance.

Cons

They are an uncaring and unsympathetic company that doesn't care about their employees.

2.0
Feb 15, 2021
Recommend
CEO approval
Business Outlook

Pros

UPS is always hiring entry level employees. They have around the clock security. There are a lot of good people in UPS. UPS has flexible schedules and has plenty of bathrooms for men.

Cons

UPS hires and fires people at an alarming rate. Security is not consistent with enforcing COVID rules or employee identification. They hold up their employees unemployment insurance claims. The selections for promotions are biased. Finally, there are not enough bathrooms for women.

Viewing 475 - 477 of 36,811 Reviews

Glassdoor has 41,020 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.