UPS reviews

3.4

54% would recommend to a friend

(36,808 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,808 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Jun 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits, off early in the day. I work preload so it's easy for me to get 5 hrs a day. Anything over 5 is over time, and I typically work 5.5hrs. The 6th punch in a week is also overtime. I work M-F so when I pick up Saturday I get 7 hours of overtime every week.

Cons

Boxes come down that weigh 150lbs and nobody is around to help get them off the belt as they come by. You don't have time to ask for help, and they really frown upon letting boxes pass you. It's hard to make sure your being careful with your body when you lift heavy boxes because of how fast paced it is. I go home pretty exhausted. Sometimes managers disappear and I can't leave my area to find help with my scanner or when I need a new marker or tape. You have a ten minute break after 2 hours of working, and it's hard to get a snack and use the bathroom in that time. Everyone in the hub is doing the same thing so the lines can be long. Leaving for a bathroom break while boxes are coming down is not easy and can leave you coming back and catching up. Also, if you are a hard worker you get used and pick up the slack for lazy workers. It's easy to get resentful and frustrated. No A/C in the hub, and with Texas heat & humidity you will be soaked with sweat and dirt by the end of your shift.

2.0
Jun 3, 2021
Recommend
CEO approval
Business Outlook

Pros

- Competitive wages. - Benefits package. - Tuition reimbursement after a year, attention to fine print.

Cons

-Culture encouraged finger pointing and blaming the next person, rather than taking personal accountability. This lead to time wasted documenting proof that a job was done rather than worrying about doing the job itself. -Part timers have a low hour commitment with high availability requirement. There were mandated randomly assigned shifts outside my available hours. It was difficult to hold another job to supplement part time income. -Insufficient/irrelevant onboarding training, and poor on the job training. You are often left to “fend for yourself” -Very few advancement opportunities, almost no full time positions. -Benefits package has odd clauses, as well as few in network options. Read the fine print carefully.

5.0
May 30, 2021

Review

Recommend
CEO approval
Business Outlook

Pros

Pension Hours Health benefits Vacation time Pay for some schooling

Cons

Upper Management Favoritism No follow up No leadership skills People constantly talking behind each other’s backs, can’t trust anyone out for themselves

Viewing 457 - 459 of 36,808 Reviews

Glassdoor has 41,017 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.