UPS reviews

3.4

55% would recommend to a friend

(36,763 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Aug 17, 2008
Recommend
CEO approval
Business Outlook

Pros

The best reason to work for UPS in a management capacity is security. UPS, in my knowledge, has never laid any of its management team off. There have been offers of early retirement, but not any layoffs. An other reason is the benifits and pay are pretty good - not the best, but certainly not the worst.

Cons

There is no real opportunity for advancement... And when there is, it does not seem to be based on performance. First, many of the upper management group are marking time until they reach age 55 and can get their full retirement benefits. This makes total sense when you realize that there is a huge difference in the monthly pension payment before and after one turns 55. In my opinion, this causes a few problems. First, there are very few opening in the upper management. I know of many upper managers who, as it was widely known, were given "special" assignments for their last year or two that equated to executive day-care. Secondly, because these openings are few and far between, no one wants to "rock the boat", so to speak, and endanger their slim chance for advancement. No one will give any type of feedback that could be construed as negative. If you get one strike, you are out! When I had serious concerns with what were deemed important initiatives, I personally have been told to keep those concerns to myself because I might offend someone. Or worse, I might be asked to take over that project! UPS used to pride itself by having managers that were "constructively dissatisfied" and worked to make things better. Now it seems if you utter one word of criticism, you are branded a malcontent. The last downside to working at UPS are the unions. Their personal healthcare costs are never increased while every year the management finds itself responsible for more and more of their own healthcare costs. And every 5 years when their contract is up for renewal, you find yourself holding your breath that the union does not walk out again and significantly drop the stock price because a lot of your bonuses are tied up in company stock. Because of these and other issues, I have seen talented person after talented person who I could lead the company leave because of limited advancement.

4.0
Aug 15, 2008
Recommend
CEO approval
Business Outlook

Pros

Brand recognition, other people think you work under UPS when you are actually working for a privately owned franchise, also, UPS Driver's are awesome. Not so hard to sell UPS services compared to other retail jobs.

Cons

No benefits whatsoever, privately owned by people that want to push for more work but don't want to pay a dime extra.

3.0
Aug 14, 2008
Recommend
CEO approval
Business Outlook

Pros

Opportunity for advancement. Not a bad job for a working college kid. Different kinds of shifts. Oppurtunity to earn a little more if you are willing to do more.

Cons

Tough loading packages, can be tiring. Loading multiple trucks can be taxing on the body.

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