Does UPS pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

How satisfied are employees working at UPS?

55% of UPS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4112) , Part Time Package Handler (2706) , Supervisor (1151) , Seasonal Driver Helper (975) , Loader (751) , Part Time Supervisor (744) , Preloader (688) , Driver (663) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (471) , Driver Helper (398) , Account Executive (378) , Sorter (344) , Manager (293)

What are the pros of working at UPS according to real employee reviews?

"Ups has great benefits and a perfect place if you really want to tackle a difficult supervisors job" ((in 4977 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4675 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1340 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 630 reviews)); "This company has great benefits as well as great positions that are available to fill." ((in 404 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2055 reviews)); "Long hours and sometimes can't take a break because it's a lot of work" ((in 1633 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 707 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 597 reviews)); "Poor upper management can make the job much worse than it needs to be." ((in 503 reviews))

What are employees saying about UPS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS layoffs and their outlook for job security at UPS in 2026.

UPS reviews

3.4

55% would recommend to a friend

(36,781 total reviews)

Carol B. Tomé

36% approve of CEO

42% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.3

Career opportunities

3.2

Work/Life balance

3.0

Culture & values

2.8

Senior management

UPS has an employee rating of 3.4 out of 5 stars, based on 36,781 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

1.0

Dec 26, 2008

Look somewhere else

Driver

Recommend

CEO approval

Business Outlook

Pros

The pay and benefits were industry leading for my position. The paycheck comes weekly. It always cleared.

Cons

Everything else. Every other possible metric reveals that UPS falls short. You are a replaceable piece of meat. It does not matter how hard you worked yesterday, or even how well you did yesterday. You are a piece of crap today, get back to work trying to meet impossible standards. Middle management are the true culprits, with first line managers bearing the brunt of their wrath.

4.0

Dec 26, 2008

UPS is a solid company to work for

Lead technical specialist

Recommend

CEO approval

Business Outlook

Pros

The company is solid. Senior Management knows its place in the global economy. Promotions to senior positions are made exclusively from within. People stay for the long term. You are still considered a new comer until you hit the 15 year mark. It is not uncommon for people to spend their entire career at UPS. Decisions are always made by a group of people and not individuals. This leads to the promotion of many ideas and different points of view. From a technology point of view (which is my field), we are cutting edge. The drive of our technical people and CIO positions the company to be successful in the future.

Cons

Decisions are made by groups of people. Sometimes you just need someone to say "We're moving in this direction. End of discussion." Office politics sometimes trumps what's good for the company.

3.0

Dec 17, 2008

Newbie kinda liking it so far...

Package handler

Recommend

CEO approval

Business Outlook

Pros

Best reason to work at UPS would be the benefits; or so I hear. I joined after they had changed their policy. It used to be part-time employees received full-time benefits right when they started, but now you have to wait a full year before you are eligible. I have yet to experience the benefits though, so I can't tell you about them. Also, the workout is great. I no longer need to go to the gym. ha. But all of the guys that I work with are extremely hard workers and UPS sure does get the 9 bucks an hour out of us.

Cons

I have yet to hear a "good job" from any sort of management. We work out butts off and there is no gratitude from the boys that are getting the bonuses. I see it as another person on here wrote: "be prepared to bleed brown". Most of the drivers work at least 10 hours a day, and that's not easy work- they are constantly walking back and forth, lifting boxes weighing as much as a person and freezing their butts off in the winter. All for around 25 bucks an hour.

Viewing 36652 - 36654 of 36,781 Reviews

Jobs at UPS

Intl Sales Support Specialist

Buenos Aires

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Agente de Transporte Aduanero ATA - Operativo Ezeiza

UPS

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Look somewhere else

UPS is a solid company to work for

Newbie kinda liking it so far...

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