UPS reviews

3.4

55% would recommend to a friend

(36,781 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,781 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
5.0
Jan 2, 2009
Recommend
CEO approval
Business Outlook

Pros

well paying job, great benefits and pension, union keeps your job secured from incompetent management. Seeing customers happy and giving the best customer service I can possibly give.

Cons

most management personel are incompetent and don't care much about the employee... UPS is a great company and I am proud of being a part of it. It's just that management makes it difficult for us to work.

3.0
Jan 1, 2009
Recommend
CEO approval
Business Outlook

Pros

get in shape, guaranteed pay raises; union job; grievance process if you feel management screwed you

Cons

stressful, loud, uncompromising management, zero benefits for new hires, dirty, little time off

1.0
Dec 30, 2008
Recommend
CEO approval
Business Outlook

Pros

You learn to be ruthless, which when coupled with positive experience elsewhere can be useful.

Cons

Long hours, management pay cuts, zero positive recognition, micro-managing by higher levels of management, no opportunities for advancement based on merit, no networking opportunities, zero work/life balance, extended off-shift assignments are expected, no opportunity to use vacation, management by intimidation.

Viewing 36646 - 36648 of 36,781 Reviews

Glassdoor has 40,986 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.