Does UPS pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

How satisfied are employees working at UPS?

55% of UPS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4114) , Part Time Package Handler (2707) , Supervisor (1152) , Seasonal Driver Helper (974) , Loader (751) , Part Time Supervisor (744) , Preloader (688) , Driver (664) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (472) , Driver Helper (398) , Account Executive (378) , Sorter (344) , Manager (293)

What are the pros of working at UPS according to real employee reviews?

"Ups has great benefits and a perfect place if you really want to tackle a difficult supervisors job" ((in 4969 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4619 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1334 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 646 reviews)); "This company has great benefits as well as great positions that are available to fill." ((in 412 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2031 reviews)); "Long hours and sometimes can't take a break because it's a lot of work" ((in 1650 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 705 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 597 reviews)); "Poor upper management can make the job much worse than it needs to be." ((in 509 reviews))

What are employees saying about UPS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS layoffs and their outlook for job security at UPS in 2026.

What are the top reviewed UPS locations?

Buenos Aires , Mendoza , Lomas de Zamora

UPS reviews

3.4

55% would recommend to a friend

(36,794 total reviews)

Carol B. Tomé

36% approve of CEO

42% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.3

Career opportunities

3.2

Work/Life balance

3.0

Culture & values

2.8

Senior management

UPS has an employee rating of 3.4 out of 5 stars, based on 36,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

2.0

Jun 12, 2008

Only if you're desperate for college reimbursement, become a PT supervisor.

Part-time supervisor

Recommend

CEO approval

Business Outlook

Pros

The benefits are good and the tuition reimbursement is the only reason you should ever become a PT supervisor. If not, STAY IN THE UNION.

Cons

All they care about is numbers, not you. You have to beg for time off, the pay is poor compared to what you have to do, only recently did they pay if you worked more than five and half hours, you never get repairs for your equipment when you needed it, all the departments work against each other, they constantly under staff you and forces you to work which then leads to some of the union workers to correctly file a grievance with you. They lie to you about being promoted to full time management and they expect you to lie to your workers that they'll be drivers within 2 years, when it's realistically a five to seven year wait.

1.0

Apr 12, 2026

Confusing changes and layoffs create a stressful environment

Account executive

Recommend

CEO approval

Business Outlook

Pros

Benefits are okay. Pay is okay as long as you make commission.

Cons

New change in sales force is confusing and we were lied to about the roles. One day it’s mostly remote and sales isn’t a big deal, the next it’s four days in territory and new sales isn’t 50% of commission. Just don’t feel like anyone making decisions knows how we do our jobs and frankly doesn’t care about morale. Union got everything they wanted and now constant layoffs and fear of losing your job randomly are a daily thing.

1.0

Mar 20, 2026

No Service, No Safety, Overloaded Trucks, Excessive Overtime. No Life

Driver

Recommend

CEO approval

Business Outlook

Pros

High wage & benefits. That's literally it. NOT WORTH ANYTHING ELSE UNLESS YOU WORSHIP MONEY

Cons

Terrible experience throughout the last 5 years under the new CEO and her breed of management lackeys. Safety and Service COMPLETELY OUT THE WINDOW. Expect to work 50-60 hour weeks, get called in on days off, and be told you have to cover on Saturdays. You will stay out all hours after dark and be on the road with intoxicated drivers unnecessarily. We can't even service business correctly anymore due to the new DIAD and ORION routing. UPS is NOT the company of 10 years ago... or even 5. It's on par with Amazon/Fedex contractor indetured servitude. If you worship money, don't care about doing things safely or by standards, and don't have a family, friends, or life, Carol Tome's UPS is the PERFECT job for you!

Viewing 364 - 366 of 36,794 Reviews

Jobs at UPS

Preferred Customer Associate

Buenos Aires

View job

UPS

UPS reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Only if you're desperate for college reimbursement, become a PT supervisor.

Confusing changes and layoffs create a stressful environment

No Service, No Safety, Overloaded Trucks, Excessive Overtime. No Life

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