UPS reviews

3.4

55% would recommend to a friend

(36,794 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Feb 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Currently the overall compenstion package is decent. UPS rarely terminates employees so job security is a plus. In this eceonomy I have valued this.

Cons

Management is a very "good ol' boys" with promotions and information. You can be the top performer and get minimal recognition - the job is thankless. The sales team works 70+ hours a week as support resources have been all but eliminated. Attainability of sales compensation in my area is only 18% due to the creative pay structure which is inentionally mastered to reduce payout. This is discouraging. Management style is shame based.

5.0
Jan 2, 2009
Recommend
CEO approval
Business Outlook

Pros

well paying job, great benefits and pension, union keeps your job secured from incompetent management. Seeing customers happy and giving the best customer service I can possibly give.

Cons

most management personel are incompetent and don't care much about the employee... UPS is a great company and I am proud of being a part of it. It's just that management makes it difficult for us to work.

3.0
Jul 15, 2008
Recommend
CEO approval
Business Outlook

Pros

There is a good work life balance. Managers understand that people have a life and are not very strict about work hours as long as you get the work done. If you are looking for a job with a steady income - this is one. If you would rather work only between 9 - 5 this is the place. If you're happy with doing what you do and do not want to take more responsibilities - this is the right place.

Cons

At UPS its very laid back when it comes to Information Services. People here are not very smart and those few that are smart are only ones who work, yet get stagnated in the careers. It takes too long to get promoted.

Viewing 361 - 363 of 36,794 Reviews

Glassdoor has 41,001 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.