UPS reviews

3.4

55% would recommend to a friend

(36,792 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Apr 25, 2013
Recommend
CEO approval
Business Outlook

Pros

Benefits, Stability, Easy work life schedule, opportunity for growth, company will take care of you, income, lots of opportunity for growth but must be open to moving and travel. This is a great company if you put your whole heart into it.

Cons

Politics, Company is run by engineers not by sales and revenues, Old School Company Culture, Slow moving giant, Too big that decisions take too long to get made and when they are implemented they are obsolete, suffers from design rigamortis, they make promises to you and make you keep believing you will be promoted but someone else may due to politics or a position just may never open because no one wants to retire. You will have to move around in order to move up. If you want to contribute your own ideas or ways of thinking, or ideas, this is not the company for you. They are like the 5th branch of the military and you have to be willing to say yes and don't ask questions.

2.0
Apr 16, 2013

Get overlooked and underpaid...

Recommend
CEO approval
Business Outlook

Pros

Stability, if not to the point of boredom, stagnation.

Cons

Too top heavy and very little developement.

1.0
Apr 11, 2013
Recommend
CEO approval
Business Outlook

Pros

The company is challenging, but in a good way. The day can go by fast because There is ALWAYS something, somewhere that you need to be doing or monitoring. At least where I work, the people who are not moved all over God's creation every year or so are nice. They give good paid time off, but you have to put in the time. Overall, if you work hard, you will NOT get fired.

Cons

Keep in mind that this is about working in operations, so any other departments should be judged by this review. Compensation is based on the numbers for your entire center. The only individual part to your performance review comes from your manager. Managers are moved around the company like chess pieces so by the time one gets to know you, he gets transferred. If the guy does NOT like you for any reason, your review is BAD. I have trained people to do their jobs only to have them promoted ahead of me various times. Even helping my manager with things outside of my job description, just to get burned on my review because I would donate at the appropriate leadership level to the United Way or kowtow to his desire to "bend" the rules in place. Long story short. If they don't like you, you get nothing. Even as a part time worker, I am expected to put the company first over my own life. They want you available all day. The company that USED to be ok just gets worse every year.

Viewing 337 - 339 of 36,792 Reviews

Glassdoor has 40,999 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.