UPS reviews

3.4

55% would recommend to a friend

(36,792 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Jun 30, 2013
Recommend
CEO approval
Business Outlook

Pros

One of the few upsides for employees of the company is the decent healthcare benefits. Was in a position that no overtime was allowed, work/life balance was not a problem.

Cons

Management does not want its employees who are not in management to receive advanced degrees, CPA or certifications for fear of the employees leaving. The salaries are below average. No overtime was allowed for my department. More work was continually being added with no additionally staffing or work hours being added. Managers feel like they can talk to the direct reports anyway they want. Advancement is a joke. There is a procedure in place that is rarely followed. This procedure is frequently circumvented. The highest percentage of turnover in my building was for the specialist position. Specialist is the position that is between the hourly and management. You have so many specialist who feel frustrated with the promotion process and management that the majority of them have found better jobs that paid more and offered other benefits not offered by UPS such as tuition re-imbursement for Masters, paying for membership dues, providing and/or paying for training, etc.

2.0
May 8, 2013
Recommend
CEO approval
Business Outlook

Pros

My direct peers and customers were great to work with. Nice to have brand recognition so it was easy to get into businesses.

Cons

Management has unrealistic expectations since they have been out of the field so long. Always a constant fear looming over every aspect of your work as it was never good enough. Compensation was very low compared to the amount of hours worked and similar positions at other companies.

Viewing 334 - 336 of 36,792 Reviews

Glassdoor has 40,999 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.