Tutor.com reviews

3.3

46% would recommend to a friend

(595 total reviews)

Hyoung Jun (Joshua) Park

36% approve of CEO

33% positive business outlook

Tutor.com has an employee rating of 3.3 out of 5 stars, based on 595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tutor.com employee rating is in line with the average (within 1 standard deviation) for employers within the Educación industry (3.7 stars).

Reviews by job title

595 reviews
2.0
Apr 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Flexible Scheduling Decent System for Interaction

Cons

1. Management is exceptionally arrogant and careless. They know all too well that they can just find more tutors and so they have little care for the work environment or happiness of their tutors. Their pay is quite low considering the quantity of material they expect tutors to cover. 2. Criticism is abundant and praise limited. Senior tutors and "mentors" will rip you up one side and down the other for things as simple as "giving too much of the answer away" or "greeting the student in a friendly, but not sanctioned manner." They have pre-scripts for many things including greetings. I liked to say "Hi, How are you today?" They preferred I used the prescripts, which made students feel like numbers. 3. I was there well past the advancement point and even brought it up with the "mentor." She simply ignored me and offered no reason as to why I was not promoted. 4. Resources - There are next to none! You are on your own to find material, examples, extra help for students, etc. Tutor.com does NOTHING to facilitate your tutoring. 5. Students - They will tear you apart expecting you to know anything and everything. They have no manners and no patience. They will demand your time and demand that you "do the problem for them." When you explain that you cannot do that per policy, they will cuss at you. 6. Work - I was a biology tutor, which covered everything from plant cycles to molecular biology to anatomy to mendelian genetics to immunology and more. You have no idea what the questions will be ahead of time, so you sign in, get the question, and start the 20 minutes session IMMEDIATELY. You can refuse sessions due to content, but refuse too many and your "acceptance rate" drops and you get reamed out by management and no promotion. If you go over the 20 minutes, you get..that's right...reamed out by management. Imagine you know everything there is to know about molecular biology, anatomy, physiology, etc. because you hold an M.D. Great right? You can really teach the kids something. Too bad you get 5 plant questions in a row and your acceptance rate tanks. Management treats you like an idiot and tells you to read up. You suggest they make a few more categories in biology so students can pick say PLANTS, GENETICS, ANATOMY, ETC. Management ignores you and tells you to read more. That's how it goes.

1.0
Oct 11, 2011
Recommend
CEO approval
Business Outlook

Pros

(1) Flexible Hours (2) Work at Home in front of your computer -- which kind of isolates you from real people (3) Almost better than nothing if you're unemployed -- but it gets you stuck there and prevents you from exploring other tutoring options.

Cons

(1) Close to minimum wages -- you're better off advertizing your tutoring services on your own. I think they started me at about $9-$10. You get ripped off in comparison to what they charge the students. (2) They have no interest in you as an individual -- tutors are identified as Jennifer S. or John P., etc. (3) Many of the tutors and mentors are not experts in their tutoring area -- I've seen many tutors transfer simple questions to other tutors and go in the wrong direction on simple calculus problems. Most tutors get away with it because tutor.com is not supposed to give answers to students' questions. The management tries to get you to get the answer from the students, not show them how to do the problem correctly. Most tutors end up wasting a lot of time on a problem that could takes 5 minutes if they were allowed to show the steps to the student. (4) You get a lot of abusive students who ask you questions without knowledge of any basics. (5) The management and the mentors constantly get on your case about time limits or trying to show the student the steps to do the problems. Instead you have to kiss the management's ass and wait like an idiot for the student to write something that makes some kind of sense on the interactive board, which is awful to write on and to communicate with the student. (6) The management is more interested in quality control and high student ratings than in giving students sound problem solving techniques and correct information. (7) If you kiss the management's ass and don't argue with difficult students, they might let you stay. If you show too much independence, you're likely to get fired and get cut off from any communication with the company. Getting fired from tutor.com was the best thing that happened to me. Now I see students in person, get paid twice as much and don't have to deal with ignorant mentors and quality control police. Tutor.com is like a big conveyer belt that recycles tutors without regard for their individuality or depth of knowledge. There are other places like brainmass.com or liveperson.com that allow you to share your knowledge and set your fees and where you're not some faceless tutor working in sweatshop-like atmosphere of tutor.com.

2.0
Nov 12, 2021

Not great!

Recommend
CEO approval
Business Outlook

Pros

You can make your own schedule and work from home. Also, if you like tutoring, it's always rewarding to work with students.

Cons

Their Classroom program is pretty janky; they launched a new version of Classroom that for some reason exists alongside the previous one, so you'll have to deal with a different UI sometimes for no reason. The new version is also extremely prone to crashing. The pay is also not great. As I understand it, it is also variable from state to state, as you'll be categorized as a part-time employee in some states and an independent contractor in others. For me, the biggest downside is the feeling of isolation from other tutors. I know that it's a remote job, but there's not really any way to communicate with your fellow tutors on the site. This is especially bad because some students using this service can be rude or even aggressive, something that I find is harder to deal with when you're isolated. The only person you'll really interact with is your Quality Specialist, who writes your reviews. I was lucky enough to have a nice and understanding QS, but I imagine that a bad one would make the experience of working here absolutely terrible.

Viewing 25 - 27 of 595 Reviews

Glassdoor has 943 Tutor.com reviews submitted anonymously by Tutor.com employees. Read employee reviews and ratings on Glassdoor to decide if Tutor.com is right for you.