Tutor.com reviews

3.3

46% would recommend to a friend

(596 total reviews)

Hyoung Jun (Joshua) Park

36% approve of CEO

33% positive business outlook

Tutor.com has an employee rating of 3.3 out of 5 stars, based on 596 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tutor.com employee rating is in line with the average (within 1 standard deviation) for employers within the Educación industry (3.7 stars).

Reviews by job title

596 reviews
2.0
Jul 29, 2014

Not worth your time

Recommend
CEO approval
Business Outlook

Pros

I wanted to find another part-time job that would allow me to stay at home and make a couple of extra bucks during the week. This job was just that. On top of that, I got some experience tutoring Spanish, which is a must with what I intend to do in the future. Some students are very gracious and thankful for your time.

Cons

While some students were really great, others were terrible and despite attempting to help, they just give me bad reviews. Unfortunately with Tutor.com, reviews matter a lot and even when trying to talk with my mentor about what happened, all I received was indifference. My mentor was really no help at all throughout the entire time I was a tutor here, and if you have a tech problem or some conflict with scheduling, you're doomed! Attempting to talk to someone who knows what they are doing seems incredibly complicated with this company. In the end, I wasn't getting enough students to make the job worth my time. Depending on whether you could be at the computer at the right time on Friday afternoon, sometimes scheduling could be really easy or incredibly difficult. "Floating" didn't always help either since there were so few students who needed assistance in Spanish.

3.0
Apr 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Work from home, students are engaged for the most part, Voice sessions not a requirement

Cons

Leadership is a joke. You are assigned a mentor who provides you with periodic reviews, report card style, and they are extremely picky about your percentages. Accepted requests vs. denied requests. Many times you receive requests that are not in your subject area and they count against you in the end. Other times, the question is beyond the scope of what is offered. There is no mentoring to encourage promotions to higher tutor levels. Getting hours is also quite difficult and are gone pretty quickly.

2.0
Apr 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible hours (WHEN you can get them). Always encouraged to "log on" and "float outside of scheduled hours; however, that does not work if one just has a short period of time and the session that one accepts is an unlimited session and the student has a 20+ page paper with numerous errors.

Cons

Micro-managing by people who have no idea of what actually goes on inside a session. The new management has taken this company down the wrong path; near the end of the semester, the servers (apparently) are not strong enough to keep everyone online and the tutor's rating suffers because of it. The students are allowed to "rate" the tutor based upon issues outside of the tutor's control. The influx of non-English speaking students is a real challenge. A review of "War and Peace" in a 22-minute session with a non-English speaking student who will provide a poor rating, at which time one will get a "ding" from management stating, "I realize this was a difficult session, but . . ." is just depressing and demoralizing. I totally agree with the mentor who posted earlier; she nailed it. Nobody in NYC cares -- it is tough economic times and they can get tutors as cheaply as they want.

Viewing 115 - 117 of 596 Reviews

Glassdoor has 944 Tutor.com reviews submitted anonymously by Tutor.com employees. Read employee reviews and ratings on Glassdoor to decide if Tutor.com is right for you.