Tutor.com reviews

3.3

46% would recommend to a friend

(596 total reviews)

Hyoung Jun (Joshua) Park

36% approve of CEO

33% positive business outlook

Tutor.com has an employee rating of 3.3 out of 5 stars, based on 596 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tutor.com employee rating is in line with the average (within 1 standard deviation) for employers within the Educación industry (3.7 stars).

Reviews by job title

596 reviews
1.0
Nov 4, 2014

Terrible To Work For

Recommend
CEO approval
Business Outlook

Pros

Pros: Not a scam. They actually do give you money to tutor online. No scamming involved. Flexible hours. Very flexible. I can work whenever I like. Most students are very nice and respectful. I've been called "ma'am" more often than I've been insulted. That rare combination of an eager student and an interesting assignment can be mentally stimulating. You can maintain your employment status with a very low level of work -- say, one student per week -- and thus keep this job as a fallback job in case your living-wage job dissipates. Engaging a previously-uninterested student is a true joy.

Cons

Wow. I registered for this site because I wanted to see if there were any alternatives to the Tutor.com job which is slowly destroying my mind and soul. Or maybe not so slowly. I'm surprised by the number of people who say that they're Tutor.com tutors but think that the students pay the bills. That's not so. There are a handful of individual students who pay, but the vast majority of paying customers are institutions -- primarily schools and libraries. These are the paying customers, and everything about Tutor.com is designed for the pleasure and convenience of those paying customers. You don't really think that the time limits or the constant urging to "tutor" more than one student at once is for the student's benefit, do you? If Tutor.com learned that you played an an online game while also tutoring, you'd be fired -- yet they push and shove us to shortchange the students by teaching more than one at once, and want us to lie about it. We're supposed to use prescripted messages saying things like "I'm thinking" or "I'm researching this" to stall one student while tossing a bone to the other, and thereby tutor two students poorly. The tutors hate it and the students hate it, but the institutions love it because the official number of students tutored goes up. If the student is IAH (Individual Account Holder, one of the handful who actually pay for tutoring themselves or via their parents), then many of the worst policies don't apply. There is no time limit. It is not eligible for multiball tutoring. You get what you pay for, I guess. If you understand that Tutor.com is never about the tutors and only indirectly about the students, you're well on your way to understanding the entire thing. Tutor.com is not about tutoring; it's about selling the idea of a tutoring service to educational institutions. Cons: Unbelievably low pay. They require not only memorization of a thousand Byzantine policies and encyclopedic knowledge of fairly large fields but also a deft and caring touch, yet they pay burger-flipper money. It's depressing to spend hours leaping from one subtopic to another, teaching each with ease and grace, handling the gifted college student and struggling middle school student with appropriate expectations and encouragement -- only to realize that in all those hours you've earned less than a basic survival salary. Constant carping in the form of "feedback" from the supervisor called a mentor. Promotion (which would slightly increase pay) is supposed to come when certain standards are met, so petty policy violations are cited or just plain invented as an excuse to block promotion. Even though this device is transparent, it's still disheartening to be told what a terrible person you are every six weeks or so. [In fairness, the mentors are being micromanaged by their own "senior mentors," who may ream them for failing to ream the tutors. The system could use an overhaul.] Inflexible policies which are senseless or just plain bad. Policies, including firing offenses, are subject to change without notice. You may first learn of a new policy when you're tongue-lashed for breaking it, when the change wasn't even buried in the newsletter (much less announced properly). I recommend Tutor.com only if your expectations are very low. If you don't expect more than a pittance and have the detachment not to worry that most students aren't actually being helped much, it may work well for you. There are worse jobs. At least I'm indoors, protected from the weather. There is no way anyone could live on a Tutor.com wage, though. I don't just mean that one couldn't maintain a middle-class lifestyle. One couldn't rent a studio apartment and buy food without some other significant income.

1.0
Oct 29, 2014

Crap Job

Recommend
CEO approval
Business Outlook

Pros

Cannot think of a single pro comment at present. I started out feeling welcome and valued at tutor.com, and now I feel the same as I always have when working for someone else: I feel like chattel. All they care about is their stupid time limits.

Cons

Started out with a great mentor who gave practical and encouraging advice. Now it's down to reviews that harp on ending sessions abruptly. It is difficult to do otherwise when we are made to strictly adhere to a time limit of just over 20 minutes per student. We only get paid once a month--and good luck making over $350 even if you hustle and take the crap hours (12am--6am). The lower you are on the tutoring ladder, the harder it is to get enough hours (even crap ones) The pay is LOUSY, even with the recent "raise" The "advanced" schedule opens up on a different day for each tutor level, and each level is limited as to the number of hours they can schedule on that "advanced" day (I'm a level 1, so I can only schedule 6 hours). Once Saturday comes (at noon), the regular schedule opens up for all tutors, and they can schedule whatever is left. But there is never anything left except for hours in between 12am and 6am. This means that if you work during the day, you CANNOT tutor at night (unless you want to be one of the walking dead the next day). MOST IMPORTANTLY: It is not possible to give a student the tutoring experience they expect when we are limited to just over 20 minutes per session. Tutoring face to face is usually 30 minutes to an hour depending on the particular needs of the student. This company is proving it is more of a cattle drive than a quality tutoring service. Just tutor as many as you can in an hour--but don't end your sessions abruptly! We can't have that.

4.0
Oct 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Tutor.com gives you the chance to work with mentors who will guide you on the path to becoming a better tutor, while developing your own personal style. The scheduling is totally flexible and the pay is decent considering you can get in with virtually zero experience, and there's a really decent promotion schedule. Setting your own schedule and being able to work almost whenever you want is a really nice feature.

Cons

The job has a few downsides - the pay for concurrent sessions is less than it should be, hours can be difficult to find sometimes (your personal availability schedule does not always match peak student schedule), and connecting with students long-term to give them the real, individualized help they need is all but impossible because of the anonymous, randomly-assigned nature of the sessions.

Viewing 517 - 519 of 596 Reviews

Glassdoor has 944 Tutor.com reviews submitted anonymously by Tutor.com employees. Read employee reviews and ratings on Glassdoor to decide if Tutor.com is right for you.