Tutor.com reviews

3.2

46% would recommend to a friend

(596 total reviews)

Hyoung Jun (Joshua) Park

36% approve of CEO

33% positive business outlook

Tutor.com has an employee rating of 3.2 out of 5 stars, based on 596 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tutor.com employee rating is in line with the average (within 1 standard deviation) for employers within the Educación industry (3.7 stars).

Reviews by job title

596 reviews
4.0
Sep 4, 2016

Math Tutor

Recommend
CEO approval
Business Outlook

Pros

Online tutoring, no need to commute. Flexible hours, can schedule a few hours in advance or logon and wait for students without scheduling (they use the term float). Tutoring is open 24/7, students may come any time. Can work from any location with stable Internet access and standard PC. Great students. Performance-based bonuses. Promotions are rather easy to get for qualified tutors. Some mentors are great and fully support and encourage tutors in good and bad times.

Cons

Strict policies regarding session lengths (cannot work with a student longer than x number of minutes), acceptance percentages (must accept more than y% requests), x and y depend on the subject. Violations may result in warnings and terminations. Sometimes it is difficult to explain a concept or work on a problem and stay within limits. Certain questions may be outside the subject area but there is no clear rule to determine that. Bonuses and tutor employment depend heavily on student ratings some of which may be undeserved but cannot be removed. Some mentors are not so great and only concentrate on negative sides. Stress because of the above.

3.0
Aug 29, 2016

Tutor

Recommend
CEO approval
Business Outlook

Pros

Flexibility. Decent pay for a college student. No competing with other tutors for students.

Cons

Too few hours. Terrible customer service. Rating based promotion, so you need to suck up to students.

3.0
Aug 24, 2016

Flexible but seasonal

Recommend
CEO approval
Business Outlook

Pros

The hours are flexible and you can theoretically work whenever you want - it is open 24 hours a day. You work from home, so all you need is a PC (Macs don't work on their systems). The corporate staff is extremely supportive and encouraging. There are lots of options for awards, and they take the opportunity in nearly every newsletter to tell you how valuable you are and what your work is doing to help improve the lives of students. You don't have to have any certain degree to do it. You can even be a college student. You do have to pass a subject competency test, but I found those pretty easy. The majority of the students I worked with were terrific. They knew they needed help and were so grateful to get it. If you do well and have a good mentor, you can move up the pay scale and have other opportunities pretty quickly.

Cons

Because the work is based on student demand, the hours tend to be very seasonal. It is very difficult to find even a few hours a week during winter breaks and summer. Also, the experience you have with a mentor or supervisor completely depends on that person. Some people will have great experiences because their mentors are great, but others will have terrible ones because their mentors are just checking the block and not helping the tutor understand what is required. The hours are seasonal, and it is nearly impossible to ever come close to 20 hours a week. Five hours is about the max you can schedule in a week, and the rest of the time you are sitting around waiting for students. There are strict requirements for the process and how to tutor. You have to be willing to conform to how they teach, and there are often time limits that seem nearly impossible to keep to. The pay is low.

Viewing 430 - 432 of 596 Reviews

Glassdoor has 944 Tutor.com reviews submitted anonymously by Tutor.com employees. Read employee reviews and ratings on Glassdoor to decide if Tutor.com is right for you.