Does Truly Nolen pay their employees well?

According to anonymously submitted Glassdoor reviews, Truly Nolen employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Truly Nolen. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Truly Nolen?

76% of Truly Nolen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Truly Nolen 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Truly Nolen?

Pest Control Technician (25) , Customer Service Representative (24) , Branch Manager (19) , Customer Service Representative (CSR) (15) , Sales (11) , Manager (10) , Technician (10) , Sales Representative (9) , Service Coordinator (9) , Sales Inspector (8) , Termite Technician (7) , Customer Service (5) , Manager In Training (MIT) (5) , Auxiliar Administrativo (4) , Sales Associate (4)

What are the pros of working at Truly Nolen according to real employee reviews?

"training was great" ((in 24 reviews)); "Great people to work with" ((in 17 reviews)); "Great culture — they truly get behind you when it comes to developing both yourself and your team." ((in 13 reviews)); "Great benefits!!" ((in 9 reviews)); "This company has the best training program I've seen anywhere." ((in 8 reviews))

What are the cons of working at Truly Nolen according to real employee reviews?

"Low pay and expect the world" ((in 26 reviews)); "Management it’s amazing !" ((in 12 reviews)); "Be prepared to work long hours and no matter what you do?" ((in 10 reviews)); "Branch managers don't last more than 3 yrs." ((in 8 reviews)); "Less work life balance in this feild" ((in 5 reviews))

Truly Nolen reviews

4.0

76% would recommend to a friend

(315 total reviews)

Scarlett Nolen

76% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.8

Work/Life balance

3.8

Senior management

3.7

Career opportunities

3.6

Compensation and benefits

Truly Nolen has an employee rating of 4.0 out of 5 stars, based on 315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Truly Nolen employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios personales al consumidor industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

315 reviews

1.0

Aug 14, 2015

Sales Inspector

Sales ispector

Recommend

CEO approval

Business Outlook

Pros

They are very smart , they know if you are going to make it or not and will lie to you and send stupid emails saying how great and wonderful everything is , when in fact it is totally screwed up!!! My branch sucked the managers were lousy to the extreme , they will short your pay every week. I literally had to beg for my correct pay every two weeks. I can go on and on . They will turn and burn sales people and work you on community events for free. I am so upset with this organization they are run by SATAN!!!!!!!!

Cons

Promise you a great salary, lie to you , short your pay , I could go on , however, they are not worth my energy.

1.0

Jul 5, 2015

Micro-Mangement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

To add value to lifes you touch as long as it is feasible to do. Drive company truck home.

Cons

Do not expect a raise at any time during your carrier as a technician. They use the term (raise bases on merit). All that does is get them out of ever giving you a raise no matter how many different things you learn how to do. No work, life balance at all. Be prepared to work long hours and no matter what you do? DON'T BE A TERMITE TECHNICIAN. It sucks.Sales reps have know idea how to schedule a job!!!!

1.0

Jun 19, 2015

Poor Management from bottom to top

Pest control technician

Recommend

CEO approval

Business Outlook

Pros

The training at first. They promote from within. It can be an good way to enter the pest control field but not much else.

Cons

Training is one size fits all. They stress about the importance of customer service and satisfaction but the way they go about it is completely backwards. It's very "fast food" when it comes to servicing an account with very strict protocols in regards to treating an account with very little concern shown for what the customers problem actually is. Too much emphasis being placed on company slogans, feel good messages and none on solving problems. Promoting from within can be a bad thing as what happened in my branch as an incompetent manager was replaced with our service manager who has more than a bit of an anger issue and the person who took over the service manager position doesn't care about his job. People in a call center in Arizona who do not know anything about the local geography are given control of your route (the "too many chefs" adage comes to mind. Very convoluted pay scheme and if you are terminated from the company you have to threaten them with legal action to get your final check in the allotted 6 days per Texas Law.

Viewing 13 - 15 of 315 Reviews

Jobs at Truly Nolen

Pest Control Technician 602

Outside Sales Inspector 305

Branch Manager - Commercial Division

Lawn Service Technician - Experienced

Truly Nolen

Truly Nolen reviews

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Sales Inspector

Micro-Mangement

Poor Management from bottom to top

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