Does Transport for London pay their employees well?

According to anonymously submitted Glassdoor reviews, Transport for London employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Transport for London. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Transport for London?

78% of Transport for London employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Transport for London 4.1 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Transport for London?

Project Manager (94) , Customer Service Assistant (38) , Commercial Manager (32) , Customer Service Representative (29) , CSA - Customer Service Associate (28) , Engineer (28) , Customer Service (26) , Assistant Project Manager (22) , Senior Engineer (20) , Assistant Commercial Manager (19) , Project Engineer (17) , Senior Manager (17) , Manager (16) , Analyst (14) , Train Driver (13)

What are the pros of working at Transport for London according to real employee reviews?

"Great benefits and always exciting." ((in 158 reviews)); "Good work / life balance" ((in 145 reviews)); "Good pension and travel benefits" ((in 115 reviews)); "Good pay and free use of public transport" ((in 93 reviews)); "Great people (some of the best people I've ever had the pleasure of working with)" ((in 91 reviews))

What are the cons of working at Transport for London according to real employee reviews?

"Wake up lots of these problems have been caused by weak and poor Management and HR." ((in 56 reviews)); "The career progression is slow" ((in 42 reviews)); "Long hours and shifts and weather" ((in 33 reviews)); "Arrogant and dishonest senior management." ((in 27 reviews)); "Senior managers do not care how hard you work." ((in 27 reviews))

Transport for London reviews

3.9

78% would recommend to a friend

(1,647 total reviews)

Andrew Lord

72% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Transport for London has an employee rating of 3.9 out of 5 stars, based on 1,647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Transport for London employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

2K reviews

4.0

May 26, 2025

Customer Service

Customer service assistant 1

Recommend

CEO approval

Business Outlook

Pros

Free Travel on TfL network. 75% Season Ticket Loan. Rewards and Discounts for Shopping. Plenty of Overtime if required. 10 Weeks annual leave when CSA1. All staff join as CSA2 with 7 weeks A/L

Cons

Extreme Shifts , early shifts start at 0445 and late shifts finish at 0115. Rosters varied across the network, many have split rest days. IE Monday 0115 finish, Tuesday RD Wednesday 0445 start. Rosters include cover weeks that you won't be able to plan around until 4 weeks prior. Management , if you are a favourite or don't create waves, you will get on within the company, if you voice concerns, raise issues etc your cards will be marked.

5.0

May 23, 2025

Great

Assistant procurement manager

Recommend

CEO approval

Business Outlook

Pros

Nice working environment to grow.

Cons

Not always permanent staff available.

5.0

May 21, 2025

Amazing to work for

Data scientist

Recommend

CEO approval

Business Outlook

Pros

Good pay Flexible working Nice culture Opportunities for development

Cons

Sometimes slow getting necessary software/permissions for niche projects

Viewing 136 - 138 of 1,647 Reviews

Jobs at Transport for London

Track Quality manager

Stratford-upon-Avon, England

Transformation Manager - Payments & Revenue

Quality Assurance Engineer

Acton, North West England, England

Senior Reward Manager

Premises Maintenance Officer - Electrical (Asset Operations Officer)