Does Transport for London pay their employees well?

According to anonymously submitted Glassdoor reviews, Transport for London employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Transport for London. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Transport for London?

77% of Transport for London employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Transport for London 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Transport for London?

Project Manager (94) , Customer Service Assistant (38) , Commercial Manager (32) , Customer Service Representative (29) , CSA - Customer Service Associate (28) , Engineer (28) , Customer Service (26) , Assistant Project Manager (21) , Senior Engineer (20) , Assistant Commercial Manager (19) , Project Engineer (17) , Senior Manager (17) , Manager (16) , Analyst (14) , Train Driver (13)

What are the pros of working at Transport for London according to real employee reviews?

"Good work / life balance" ((in 158 reviews)); "Good pension and healthcare provided in the basic package" ((in 110 reviews)); "Good pay and free use of public transport" ((in 89 reviews)); "Great people (some of the best people I've ever had the pleasure of working with)" ((in 89 reviews)); "Salary is good and shifts" ((in 67 reviews))

What are the cons of working at Transport for London according to real employee reviews?

"Wake up lots of these problems have been caused by weak and poor Management and HR." ((in 52 reviews)); "no career progression unless you are/have been on a graduate scheme" ((in 44 reviews)); "Long hours and shifts and weather" ((in 32 reviews)); "Senior managers do not care how hard you work." ((in 29 reviews)); "Incompetent senior management, to difficult to progress if you do not know any one." ((in 28 reviews))

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Transport for London

Transport for London reviews

3.9

77% would recommend to a friend

(1,645 total reviews)

Andrew Lord

70% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,645 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Transport for London has an employee rating of 3.9 out of 5 stars, based on 1,645 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Transport for London employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

2K reviews

3.0

Jan 21, 2026

good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- pension - free travel - flexible working

Cons

- pay reviews, opportunities rtc

4.0

Jan 15, 2026

Difficult hours good benefits

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

Pay Holiday Progression potential Free TfL travel

Cons

Shift work Boring at times Competition for progression

2.0

Jan 13, 2026

Very clicky.

Senior devops engineer

Recommend

CEO approval

Business Outlook

Pros

supposed prestigious organisation from the outside.

Cons

reputation damage following shambolic hacking. annoying for employees needing to authorise access to business applications multiple times per day.

Viewing 34 - 36 of 1,645 Reviews

Jobs at Transport for London

Track Resource Manager

Stratford-upon-Avon, England

£52K - £60K /yr

(Employer provided)

View job

Depot Manager - London Trams

Senior Safety Strategy Manager

Engineer (Band 2) Surface & Highway Structures

Transport for London reviews FAQs

Reviews Transport for London reviews

Transport for London

Transport for London reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

good

Difficult hours good benefits

Very clicky.

Jobs at Transport for London

Transport for London reviews FAQs

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