TransPerfect reviews

3.0

40% would recommend to a friend

(2,857 total reviews)

Phil Shawe

44% approve of CEO

33% positive business outlook

TransPerfect has an employee rating of 3.0 out of 5 stars, based on 2,857 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TransPerfect employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Jan 23, 2010
Recommend
CEO approval
Business Outlook

Pros

good place to make new friends. Conferences are insightful and well managed. Good place to learn about the industry

Cons

The major problem is with middle management. Far too much micromanagement. Terrible compensation. Only way to progress is by sucking up. Not having an opinion also helps. Be prepared to work long hours for your boss.

2.0
Nov 16, 2009
Recommend
CEO approval
Business Outlook

Pros

- Workplace camaraderie - close knit group of co-workers (among departments), team/family atmosphere - Growing company - the company is growing, increasing business, clients, and sales are comforting given the state of the economy - Quality Assurance - intense quality assurance dept very dedicated to maintaining quality of the work delivered to clients

Cons

- Employee Turnaround - high employee turnaround, many employees don't last long or eventually leave (often due to workload/compensation) - Workload/Compensation - it is established during the interview process that there is no overtime but the amount of overtime expected is not explicitly explained; compensation (bonuses) are quarterly but don't always reflect overtime hours worked: bonuses are reflection of money saved/not spent rather than quality work or overtime spent on work (rather than an incentive to put in occasional overtime hours to produce good work resulting in bonuses, the incentive is to merely to spend less money on projects usually resulting in cheap, less-than-desirable outsourced linguist teams instead of more reliable, better qualified linguist teams). Quarterly production "parties" are not adequate compensation for the extensive hours put in by production teams. - Quality Assurance - as thorough as mentioned above, is most likely a result of trying to save money and refusal to pay more expensive linguists who are usually the best linguists in the industry - Profit Driven Company - understandable in any industry, but all decisions and new initiatives on the production side (ideas to cut costs, drive down rates, etc) are put in place to reduce external spending on jobs while sales translation rates for clients don't reflect said savings.

4.0
Jun 16, 2008

Not perfect. But pretty darn close.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has a work hard/play hard atmosphere that, as a younger person, I find very appealing. The CEOs and most of the senior management are in their 30s and 40s; as a result, the company population skews quite young. If you're under 40, there are lots of opportunities for friendship and camaraderie. I'm consistently impressed with the high level of competence among the staff. Most companies have those few "bad eggs" who don't pull their own weight; I haven't encountered any of that at TransPerfect. The majority of my colleagues are intelligent, hardworking, and amicable people, which is a testament to the company's hiring practices: potential hires go through several rounds of interviews and multiple managers have to vote to hire them. The company is a meritocracy; it's not a popularity contest. People are promoted based on a combination of their job performance, company loyalty, and managerial skill/potential. The company is also structured in such a way that anyone who deserves to be promoted eventually is, even if they are not management material (there are higher-level positions that don't involve as much management; also, creating a position to fit a person's specific skill set is not unheard of). There's also a better-than-average amount of diversity in the company's upper echelons--many women and people with families are in top positions. Lastly, the language services industry is a good place to be right now; it's experiencing record growth and will only get bigger in the years to come. Within the industry, TransPerfect is the current standout, experiencing the highest rate of growth among the top LSPs. All of this is important if you're living in the US and concerned about job stability.

Cons

- Certain departments (Marketing/Communications, Production) seem to be undervalued/underpaid; I've seen quite a few good people leave for monetary reasons. - There is too much micromanagement from above, which creates bottlenecks in decision-making and slows company response time; some great ideas never leave the ground because the approval process is so overblown. - Training programs for full-time employees are bare bones; I'd like to see more emphasis placed on personal development (as opposed to just giving people the essential skills to meet the minimum requirements of their jobs).

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