-Pay is well below average, especially for middle-to-senior level Client Service professionals.
-Technology products have dedicated groups that don't help Production/CS as much as they should with implementation.
-Bonus incentives are a joke. I've managed well over $2m in revenue, multiple years, and have even closed deals FOR sales people, and I see MAYBE .002% of that portfolio in the form of a bonus.
-The Sr. Sales staff reap all the bonus/incentive benefits although they don't do anything once an account is won and managed by CS.
-Sales are BULLIES and DIVAS. The company can care less about the other departments, so long as their whiney sales teams are happy.
-In general, the Sales staff is rather uneducated yet think they know more than they really do. Incompetence breed incompetence in the Sales division.