TransPerfect Client Support Associate reviews

3.2

20% would recommend to a friend

(154 total reviews)

Phil Shawe

52% approve of CEO

10% positive business outlook

Client Support Associate employees have rated TransPerfect with 3.2 out of 5 stars, based on 154 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. TransPerfect is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

154 reviews
2.0
Feb 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Young office and great people You will learn a decent amount This taught me to REALLY appreciate past and future jobs/companies

Cons

Understaffed, underpaid unless you are extremely senior. Compensation is almost pyramid scheme-esque. Your first 3-5 years in this sale role you will be making anywhere from a quarter of a percent to (max) two percent commission while your manager or director makes the other 9%. INSANE. 60-80 hour weeks for 40k/year

1.0
Jan 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Everyone partys. HARD. That's the only reason. There is some travel at times. That's about it. Not many pros to share.

Cons

Everything. Production sucks. Linguistic quality sucks. Rates are too high. Deals and commissions are split so you barely make any commission. Sales goals are outrageous and unattainable.

2.0
Nov 24, 2015
Recommend
CEO approval
Business Outlook

Pros

the people are AMAZING, young fun people! you meet people from all around the world and different culture, every 3rd Thursday you go out for drinks with clients. global footprint and can travel to each office.

Cons

LONG hours you will NOT be only working 42 hours which is LONG already up to 52-60 hours a week. very very demanding! you would have to give up your work life balance to met deadlines and targets. very very target base! it all about how much money you can make for the company, the more money you make the higher you get! if you dont make targets managers will be ON your case like crazy everyone eats at there desk! if you take a full 1hr lunch without checking emails you would get a warning from manages. Maro managed: you have to tell managed what you done every day via email: it called End of Days and it can not be missed and every Friday to show you are meeting target and deadline High turnover: over 49% employee turnover they have a week called do your job week where you have to COLD CALL for 5-8 hours a day! nothing but cold call, so you have to make over 59 calls a day Minimum. 20 days holiday a year aggressive based sales anyone within the teams ends up to together because they spend so much time together, which is very unprofessional

Viewing 136 - 138 of 154 Reviews

Glassdoor has 4,280 TransPerfect reviews submitted anonymously by TransPerfect employees. Read employee reviews and ratings on Glassdoor to decide if TransPerfect is right for you.