Toptal reviews

3.8

73% would recommend to a friend

(756 total reviews)
avatar

Taso DuVal

61% approve of CEO

58% positive business outlook

Toptal has an employee rating of 3.8 out of 5 stars, based on 756 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toptal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

756 reviews
1.0
Apr 28, 2017

Buyer Beware

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working remotely Somewhat flexible hours (except don’t believe them when they say you can set your own hours and that they care more about work produced vs hours worked, what they actually mean is that you can work during the hours that are most convenient for them and during the same time they are working.)

Cons

They like to be intentionally vague about details and facts until you’ve become an employee and then the truth comes out. Examples: If you ask a recruiter about benefits they’ll tell you about unlimited PTO and a 401k plan. However, once you start you’ll find out that the they don’t actually believe in unlimited PTO, instead they describe time off as discretionary which you should only need to use if you are burnt out (and, according to Toptal, that won’t happen in your first year). However, they will provide you numerous examples of how you can work during your vacation, and will emphasize how little time off you actually need to take. Then you’ll find out that while, yes, they have a 401k plan they do not match any contributions. Instead of matching they have a profit sharing program. Don’t plan on getting any details about that either, they can’t tell you how they calculate profit sharing or any general guidelines about the program. Finally, for anyone who has actually worked at a fast-paced company you’ll quickly realize that their definition of fast-paced is completely different than everybody else, processes are clunky and inefficient but it’s the “Toptal Way” so don’t question it. Bottom line: Do your research of Toptal vs other distributed companies. You’ll easily see the benefits offered and culture established at the other companies is head and shoulders above Toptal so set your standards low and you won’t be as disappointed. Get in, get experience working remotely, then move on.

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Toptal Response
8y
We take a lot of pride in our company culture, the collaborative environment we foster, and the personal and professional benefits of working at Toptal. Toptal has always had an unlimited vacation policy. We strongly encourage people to do what they need to ensure they can always be operating at their best. We also have no required working hours, but we do expect our team members to be highly communicative and driven. We see these as prerequisites to building a world-class remote organization. As always, we have an open door policy for feedback. If there’s anything you’d like to discuss, don’t hesitate to reach out to the People Operations Team at any time.
1.0
Aug 10, 2021

Terrible

Recommend
CEO approval
Business Outlook

Pros

Remote work. No traveling. Potential for quick promotion given high turnover rate. Some friendly junior people. Not too much else.

Cons

This place is embarrassingly bad. It's not so much that it's just a poorly run company. It's that some of the execs and recruiting team think this is actually a good place to work. I've seen recruiters tell candidates that Toptal is the best talent company in the world without a hint of irony. That's right, Toptal, a company with crazy turnover, no name recognition, below average pay, and managers who are now resorting to openly begging people on LinkedIn to apply here is trying to market itself as the best talent company in the world. No wonder it's lost 3 CMOs in 2 years.  Here's the truth about Toptal: Toptal does not have elite talent since its pay is not competitive against top companies.  Toptal has sued more employees than given them equity. You can look it up and confirm if you think I'm exaggerating.  Toptal isn't a unique company. There are countless places that basically have the exact same business model including 100% remote work.  There are no company holidays here. You need to be approved for any day you take off. A lot of people end up working major holidays.  HR mainly exists to protect the CEO's ego. Internally, any negative feedback is followed by a meeting with an HR rep to discuss how you're wrong. Externally, HR focuses on inflating its ratings. Just look at how many one sentence 5 star reviews here consist of everything is great and there are no cons.

1.0
Feb 23, 2020

Overall mediocre experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

+100% remote work allows for a lot of flexibility (though you’ll likely still have to work approximately US business hours). + A lot of young energetic people that are generally friendly and helpful. + Ambitious company goals

Cons

- Focus on style over substance and marketing of Toptal vs reality/improvement of Toptal. By that I mean, the leadership cares more about how the company is perceived than how it’s actually doing. For example, any negative feedback or PR results in discussion of how to discredit that feedback instead of understanding whether the feedback is true and how to get better. - Inexperienced managers and leaders that don’t know how to properly grow a company or develop people. - Overinflated sense of importance. Toptal is an interesting company with a above average business model. However, it tries to market itself as a revolutionary company that’s changing the world. - Average talent. Take a look at the LinkedIn profiles of people at Toptal and compare it to those at elite companies. - Unnecessarily long interview process with an unbelievably quick firing trigger. There are several rounds of interviews, many of which don’t add any value. But once at the company, people get let go without any warning for items that are fairly easily correctable. - Poor benefits. Toptal is 100% remote and makes employees buy their own tech, pay for their own internet and phone/data plan. Insurance is OK but has a high deductible. 401k plan is expensive and there’s no match. No annual bonuses.

Viewing 31 - 33 of 756 Reviews

Glassdoor has 1,362 Toptal reviews submitted anonymously by Toptal employees. Read employee reviews and ratings on Glassdoor to decide if Toptal is right for you.