Buyer Beware - Anonymous employee Toptal Employee Review

1.0
Apr 28, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working remotely Somewhat flexible hours (except don’t believe them when they say you can set your own hours and that they care more about work produced vs hours worked, what they actually mean is that you can work during the hours that are most convenient for them and during the same time they are working.)

Cons

They like to be intentionally vague about details and facts until you’ve become an employee and then the truth comes out. Examples: If you ask a recruiter about benefits they’ll tell you about unlimited PTO and a 401k plan. However, once you start you’ll find out that the they don’t actually believe in unlimited PTO, instead they describe time off as discretionary which you should only need to use if you are burnt out (and, according to Toptal, that won’t happen in your first year). However, they will provide you numerous examples of how you can work during your vacation, and will emphasize how little time off you actually need to take. Then you’ll find out that while, yes, they have a 401k plan they do not match any contributions. Instead of matching they have a profit sharing program. Don’t plan on getting any details about that either, they can’t tell you how they calculate profit sharing or any general guidelines about the program. Finally, for anyone who has actually worked at a fast-paced company you’ll quickly realize that their definition of fast-paced is completely different than everybody else, processes are clunky and inefficient but it’s the “Toptal Way” so don’t question it. Bottom line: Do your research of Toptal vs other distributed companies. You’ll easily see the benefits offered and culture established at the other companies is head and shoulders above Toptal so set your standards low and you won’t be as disappointed. Get in, get experience working remotely, then move on.

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Toptal Response
8y
We take a lot of pride in our company culture, the collaborative environment we foster, and the personal and professional benefits of working at Toptal. Toptal has always had an unlimited vacation policy. We strongly encourage people to do what they need to ensure they can always be operating at their best. We also have no required working hours, but we do expect our team members to be highly communicative and driven. We see these as prerequisites to building a world-class remote organization. As always, we have an open door policy for feedback. If there’s anything you’d like to discuss, don’t hesitate to reach out to the People Operations Team at any time.

Explore other reviews about Toptal

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Excellent Pricing 2. Geneue Big and Global Clients 3. Pricing at your Choice 4. Top Class Payment System 5. Job Matcher who listen to you when and where required. 6. Always Real Job not a Job where person working as Freelancer to some international client and post job which you do during your parttime.

Cons

I don't find any Cons for TopTal Freelancer Platform

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Toptal Response
3w
Thank you for your positive feedback. We appreciate you taking the time to share your experience.
1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Avoid. This is a sinking ship.

Cons

As others have mentioned, the leadership of Toptal is very poor. Constant changes of direction, unstable leaders, a product with tons of competition. They also have extremely high turnover. Even if you get a job here, you'll be looking again in under a year.

3
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Toptal Response
3w
Thank you for your feedback. We appreciate you bringing this to our attention, as your input helps us improve.
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