Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (568) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (155) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 187 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 108 reviews)); "Great people that you work with and very flexible with time" ((in 108 reviews)); "flexible schedule and work hours" ((in 81 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 65 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 233 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 100 reviews)); "You'll be alone in the store with no training." ((in 28 reviews)); "salary is low and lots of works" ((in 26 reviews)); "Low staff and it gets busy on the holidays." ((in 19 reviews))

The UPS Store reviews

3.5

49% would recommend to a friend

(3,156 total reviews)

Tim Davis

48% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Jun 4, 2013

Every day held a new challenge. Never boring!

Store clerk

Recommend

CEO approval

Business Outlook

Pros

The best part about working for The UPS Store was the management. Since the franchise owner was also my direct boss, it made communication really easy. She was very understanding about scheduling, and the work itself was very fun and challenging. I loved the diversity of my day, from making copies and sorting mail, to boxing, to laminating and mailing. Every day was different!

Cons

A bit more standardized and frequent training on how to make boxes efficiently would be really helpful. As a new employee, it was a lot of learning on the fly.

1.0

May 14, 2013

the UPS store Albuquerque

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

regular hours, friendly customers, good location

Cons

office politics, lazy managment, incompetent staff

3.0

Apr 19, 2013

Graphic Design in a Retail Environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Learned many new skills and met a few wonderful people. This job is interesting and challenging. Good entry level job if you want to get into printing and graphic design. If you're already a designer, it's a great place to meet new clients and hone your skills.

Cons

Busy and physically demanding. Most of the customers have no idea how packing and shipping works, and think it's supposed to be as cheap as the post office. Customers can get downright nasty for little to no good reason, ie. explaining to them that their package has a FedEx drop off label and we can't take it, or trying to explain to someone how an address label does not entitle them to free shipping, and having them scream at you for it. If you are a graphics/document services person, expect to be interrupted every 90 seconds while you try to design someone's business cards, flyers, banners, etc. Retail burnout happens quick here... and TUPPS is a franchise so expect low pay and no benefits.

Viewing 3091 - 3093 of 3,156 Reviews

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Every day held a new challenge. Never boring!

the UPS store Albuquerque

Graphic Design in a Retail Environment

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