The Emirates Group reviews

3.9

72% would recommend to a friend

(5,078 total reviews)
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Ahmed bin Saeed Al-Maktoum

82% approve of CEO

71% positive business outlook

The Emirates Group has an employee rating of 3.9 out of 5 stars, based on 5,078 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Emirates Group employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Aug 4, 2012
Recommend
CEO approval
Business Outlook

Pros

- Cheap tickets for self and family. - Good free travel opportunity as a cabin crew. - Best airline to work for among all other Middle Eastern Carriers. - Lots of desperate single colleagues makes dating and relating easy for singles - It's OK to be rude to customers, promotions are strictly based on attendance - Most seniors and pursers are not educated beyond high school, it is easy to trick them, do almost nothing during your working hours and enjoy the same pay.

Cons

- Bad style of life for family person - Most layovers, with few exceptions, are only 24 hours, after 8+ hours of duty ( sometimes more) its hard to enjoy the location. - 75% of all Emirates customers are illiterate, 20% don't know how to use the toilet ( not the aircraft LAV, but home toilet) - 50% of customers are rude and 10% get drunk on selected flights making task of managing it impossible, no liquor consumptions laws are enforced by the company. - Senior Crew do not develop themselves beyond 10-years old 1 week leadership training and it affects whole working environment. - Management cannot decide on the performance management system - Your promotions are based on your attendance - wanna rich high? Dont be sick, you will be ok. If you go far and beyond expectations you may get a cool paper but no money and no promotion or transfer options. - Company does not press charges against customers if they are sexually abusive, overly rude and disruptive, intoxicated and behave inappropriately, if they make racial or sexual remarks, you will have to tolerate this, 2% of customers are like this. Company management response: do you like your job? We like money our customers pay. Its Dubai law, it says "ruler is always right" and company belongs to the ruler. He needs 120 bn $ debt to pay so he cant refuse carrying any customer. - Once you are a cabin crew, your career progression is limited to in-flight services department. Example: even if you are a computer guru you will never see an IT department opportunities open for you.

3.0
Aug 1, 2012
Recommend
CEO approval
Business Outlook

Pros

World class Airline with the best infrastructure in place to groom its resources. An ideal multicultural environment to work with where you interact and learn a lot.

Cons

Low Salaries, Politics & Prejudiced when it comes to few handful of bosses. The way EK is growing in its network and fleet, there must be system in place to take care of its resources at Micro level instead of putting one hat on every head which is not a policy which works in a long term basis.

Viewing 5023 - 5025 of 5,078 Reviews

Glassdoor has 6,013 The Emirates Group reviews submitted anonymously by The Emirates Group employees. Read employee reviews and ratings on Glassdoor to decide if The Emirates Group is right for you.