Does The Emirates Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Emirates Group employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at The Emirates Group. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at The Emirates Group?

73% of The Emirates Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Emirates Group 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at The Emirates Group?

Cabin Crew (1257) , Flight Attendant (331) , Cabin Crew Member (173) , Senior Software Engineer (106) , Customer Service Representative (83) , Cabin Supervisor (78) , Software Engineer (69) , Airline Pilot (61) , Airport Services Agent (60) , Customer Service Agent (43) , Senior Airport Services Agent (42) , Customer Service (41) , Manager (40) , Flight Purser (39) , Senior Cabin Crew (38)

What are the pros of working at The Emirates Group according to real employee reviews?

"Salary is good but you are never safe as you can loose your job at any time" ((in 477 reviews)); "Great travel destinations with multiple flights a day ( very handy with good travel benefits)." ((in 194 reviews)); "You can get good work life balance and no much pressure." ((in 81 reviews)); "Colleagues are great and supportive" ((in 80 reviews)); "good work environment and friendly" ((in 70 reviews))

What are the cons of working at The Emirates Group according to real employee reviews?

"Bad management Lack of meritocracy" ((in 263 reviews)); "Long hours not personal life" ((in 135 reviews)); "Extended working hours before and after flight that you don’t get paid" ((in 109 reviews)); "Managers and seniors are abusive and absolutely not qualified." ((in 50 reviews)); "IT Senior Management is bad" ((in 17 reviews))

What are employees saying about The Emirates Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Emirates Group layoffs and their outlook for job security at The Emirates Group in 2026.

The Emirates Group reviews

3.9

73% would recommend to a friend

(5,081 total reviews)

Ahmed bin Saeed Al-Maktoum

82% approve of CEO

72% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,081 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Emirates Group has an employee rating of 3.9 out of 5 stars, based on 5,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Emirates Group employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

5K reviews

4.0

Jul 18, 2014

Nice place to work at but limited career growth

Officer

Recommend

CEO approval

Business Outlook

Pros

Work life balance Reputations of the employer

Cons

Limited career growth Low remuneration Lacks diversity

2.0

Jul 17, 2014

Employees are treated like robots.

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

You can benefit from a stand by staff travel ticket after the first 6-9 months of work.

Cons

Underpaid — in comparison with other positions with similar language requirements Emirates pay about 3K a year less. Extremely high workload — after the 3rd month of work agents literally start taking a call after a call. A few of my colleagues lost their voice for a few days due to that. Bad management — they must think that everybody is replaceable. The extremely high staff turnover speaks to itself . People quit all the time while the managers spend a lot of money on recruiting and training new people every other month instead of trying to keep their people. At the end only the desperate staff sticks to this job.

3.0

Jul 14, 2014

It's okey experience.Treatment for the employee not well as they are keep growing.

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

travel benefits are good and days off

Cons

as its huge company you can never get what you ask for and also emergency leaves too. living in middle east also not easy

Viewing 4921 - 4923 of 5,081 Reviews

Jobs at The Emirates Group

Customer Service Roles

Dubai

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Cabin Crew Opportunities

Dubai

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Khatwaty High School Graduates Programme

Dubai

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Cabin Services Assistant

Dubai

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Quality Assurance Coordinator

Dubai

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