2.0
Jul 17, 2014
Employees are treated like robots.
Former employee, less than 1 year
Wilmslow, England
Recommend
CEO approval
Business Outlook
Pros
You can benefit from a stand by staff travel ticket after the first 6-9 months of work.
Cons
Underpaid — in comparison with other positions with similar language requirements Emirates pay about 3K a year less. Extremely high workload — after the 3rd month of work agents literally start taking a call after a call. A few of my colleagues lost their voice for a few days due to that. Bad management — they must think that everybody is replaceable. The extremely high staff turnover speaks to itself . People quit all the time while the managers spend a lot of money on recruiting and training new people every other month instead of trying to keep their people. At the end only the desperate staff sticks to this job.