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The Container Store

Engaged Employer

The Container Store reviews

3.2

43% would recommend to a friend

(1,960 total reviews)

Joel Bines

46% approve of CEO

33% positive business outlook

The Container Store has an employee rating of 3.2 out of 5 stars, based on 1,960 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Container Store employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Jan 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Foundation Principles great recruiting bonuses Abililty for part-time employees to make decisions without running everything by the manager Opportunities for leadership roles Empowered employees are able to work with confidence

Cons

It is a physically demanding job, when you are working the merchandise processing shifts. Even though a video is presented during the group interview, the MP shift seems to make or break a person's ability to succeed in the company.

2.0
Jan 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Same as most reviews. The discount, people you work with, the satisfaction you get out of (or rare recognition you receive) from really helping a customer.

Cons

Store management seems so detached from what goes on outside the break room, other than closely monitoring the numbers, of course. The huddles are tedious, especially now that they run 10 minutes and continue to include the childish role play. We get it. Connect with the customer...Open-ended questions...Steer them to elfa. And please please please, we beg of you PLEASE post the schedule in a more timely manner.

2.0
Jan 9, 2012
Recommend
CEO approval
Business Outlook

Pros

TCS has some great employees, so you're most likely going to be surrounded by people that you'll want to hang out with after work even after spending a whole shift together.

Cons

Hard work is not rewarded in the company. Recognition is given to the people who can effectively use their "vocabulary" rather than those that have proven themselves as strong leaders and faithful employees. Throw around phrases like 'gumby' and 'second pair of eyes' and you'll gain more praise than if you actually work hard. While there's a constant stream of communication; e-mails, voicemails, newsletters...actual feedback can be pretty passive. I'm not sure if it was only my store, but there seemed to be a managerial mentality to let someone else deal with it. Foundation training consists of a week long group training to instill the TCS mentality, and full-time opportunities are boasted as the incentives to being a strong employee, yet when a position for full-time opens, it is filled by an outside applicant, rather than through promotion. And unless you are full-time, your hours are not going to be consistent. In fact, during the holiday season TCS cut hours of part-timers while hiring new staff to cover for the holiday rush.

Viewing 1798 - 1800 of 1,960 Reviews

Glassdoor has 2,047 The Container Store reviews submitted anonymously by The Container Store employees. Read employee reviews and ratings on Glassdoor to decide if The Container Store is right for you.