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The Container Store

Engaged Employer

The Container Store reviews

3.2

43% would recommend to a friend

(1,960 total reviews)

Joel Bines

46% approve of CEO

33% positive business outlook

The Container Store has an employee rating of 3.2 out of 5 stars, based on 1,960 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Container Store employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Aug 16, 2012

Cult- stay away!

Recommend
CEO approval
Business Outlook

Pros

They have one of the highest hourly pays for sales associates and a month long training/orientation where you learn every single aspect of the company.

Cons

There are fake people who put on a show with customers and then act miserable behind closed doors. When you need a day off you need to request it a month in advance or find someone to switch hours for you- as a part-timer who has the time to track ppl down to take your hours?? There is no real teamwork- if you ask a question you get treated as a reject. Management is never on the sales floor- always behind closed doors apparently "working"...they expect you to do weekly voicemails to them to tell them about your experience for the week- waste of time!

2.0
Aug 8, 2012
Recommend
CEO approval
Business Outlook

Pros

Flexibility with work scheduling Excellent employee discount Good relationship among employees Excellent Training Teamwork among prime-time employees excellent.

Cons

Sales training is good, but not enough manpower on the floor to put man in the desert selling into effect. Company gives a raise range, but even the best sales people don't receive that percentage, due to management trying to keep payroll down. This is a recent development over the last 2 years, since enactment of bonus for store managers to reach payroll goal. All-store meetings take away from payroll to be used on sales floor during that month. Full time staff spends too much time answering to Corporate by email, conference calls, etc... leaving little time for supervision to what is actually going on on the floor. As each store is added (Now at 57) more bureaucracy is added to the mix, and the more the company seems to be more like other retailers where profits are more important than employees. "Health Insurance" for prime-timers not really anything useful. It even gives a warning that it is not considered health insurance in the state of MA. The company believes that they can teach personality by doing these role plays every morning. We get the message. You can't teach someone how to be brave or have the gift of gab needed for sales. Hire people that have sales ability, not try to drum it into their head every morning.

3.0
Aug 6, 2012
Recommend
CEO approval
Business Outlook

Pros

Fun atmosphere. There is always a air of fun, joy and excitement.

Cons

There is some favoratism between mangamnet and long term employee's. Working in Texas heat it is unrealistic to not be able to wear shorts in summertime.. very hot work environmnet. Expectations to sell elfa becomes burdensome. The comapny claims it puts employees first but the truth of the matter is that it puts profits first. Giving employees a discount is not exactly a wonderful perk especailly if you can't afford products (even with discount). I would have rather had the money than the discount. Health isurance is extremely minimum and does not even pay for a complete physical.

Viewing 1774 - 1776 of 1,960 Reviews

Glassdoor has 2,047 The Container Store reviews submitted anonymously by The Container Store employees. Read employee reviews and ratings on Glassdoor to decide if The Container Store is right for you.