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The Container Store

Engaged Employer

The Container Store reviews

3.2

43% would recommend to a friend

(1,960 total reviews)

Joel Bines

46% approve of CEO

33% positive business outlook

The Container Store has an employee rating of 3.2 out of 5 stars, based on 1,960 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Container Store employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Aug 27, 2012
Recommend
CEO approval
Business Outlook

Pros

Ok starting pay compared to other retail stores Somewhat positive, upbeat co-workers 40% Employee Discount Customer base is a lot nicer than shoppers at other retailers

Cons

TCS has a "cult-like" atmosphere. Don't ever expect to be promoted unless you're willing to spend every waking moment of your life completely consumed by this place. You have to "play the game" in order to get hours. Just being an awesome employee doesn't get you as far as it should. Management hardly leaves their offices and rarely contributes to sales. They have no problem pushing you and sometimes "lightly threatening" you to makes sales (especially Elfa, Elfa, Elfa) but 99% of the time you won't catch them on the sales floor unless they're "walking the floor" for a visual sales overview. Super high turnover!!! I really do not understand how TCS continues to make Fortune's Top 100 Co's list. They claim "no lay-offs" but that's only because they have complete control over the number of hrs you work. They never fire anyone because all they have to do is not schedule you. The Raleigh location continually loses great employees and it's because of the way management is treating them and scheduling (or not scheduling) them. Don't ever give your "point of view" and don't ever question anything TCS or the management does. This is a one-way ticket to getting black-balled hours. There is no schedule consistency for P/T employees. Once it seems like your schedule is becoming somewhat regular, they completely change it. Employees who go to school or have children are the one's who suffer the most. TCS is not as much about their employees as they claim to be. My advice - keep your F/T or P/T job and if you plan on working here, do it for the discount and not for any other reason.

1.0
Aug 27, 2012
Recommend
CEO approval
Business Outlook

Pros

Flexible hours and decent pay.

Cons

5am mornings and late nights closing. Working weekends and holidays. Working with customers. They pressure you to sell but tell you they just want you to "help" customers. If the customer isn't spending at least $60 and buying elfa you aren't helping them right. They play favories scheduling shifts. If you are part time you will have the works hours. "unloading a semi truck at 5am and working weekends."

2.0
Aug 21, 2012
Recommend
CEO approval
Business Outlook

Pros

Fun people to work with. An active environment. Customers are generally friendly and fun to get to know.

Cons

The environment is supposed to be open and accepting of communication. Others have mentioned being "blacklisted" if they give unfavorable opinions - cutting of hours, ignoring schedule requests, the cold shoulder from full-timers. I have spoken up recently and am now fearful of being blacklisted, too. Also, there is no break from the sell, sell, sell pressure. Employee first seen as a propaganda tool, not as a true belief in practice.

Viewing 1771 - 1773 of 1,960 Reviews

Glassdoor has 2,047 The Container Store reviews submitted anonymously by The Container Store employees. Read employee reviews and ratings on Glassdoor to decide if The Container Store is right for you.