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The Container Store

Engaged Employer

The Container Store reviews

3.2

42% would recommend to a friend

(1,960 total reviews)

Joel Bines

40% approve of CEO

32% positive business outlook

The Container Store has an employee rating of 3.2 out of 5 stars, based on 1,960 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Container Store employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Aug 26, 2013

HUGE DISAPPOINTMENT

Recommend
CEO approval
Business Outlook

Pros

Co-workers are educated and interesting Higher than average retail pay Benefits for part-time retail better than average

Cons

You are expected to arrange your entire life around the store-if you want to be liked & respected. They would prefer you to be available 5am until 12:30am,7 days a week. Very high pressure sales for a sales position with no commission. Management is quite incompetent & often less knowledgeable than many of the part time employees. Management likes to delegate, but not get involved-if possible. When they do get involved, they micro-manage, which hurts more than it helps. Good employees have been forced out, because of petty Manager dislikes. Favoritism is VERY obvious.

4.0
Aug 15, 2013
Recommend
CEO approval
Business Outlook

Pros

-The employees are generally upbeat, funny, smart people. -They emphasize training a lot and it helps quickly integrate newcomers into the work culture. -The customers are usually fantastic, compared to many other retailers. -If there's ever a small problem with a customer or maybe you made a mistake, your manager always backs you up, which is great. They have a lot of faith in their employees. -It can be a really interesting/fun environment, especially since there's a lot of jobs you can do: unloads and merchandising (the best because it's fast-paced, physically demanding, and the managers aren't there yet), order processing (another good job because you're in the back room away from customers with just a couple other employees and you cut and file metal), cash register (not so great but at least you're chained to one area so it's less pressure), the floor (can be fun if you're able to connect with customers and help them figure out organization problems, but if you're not good at that you'll just feel tons of pressure from the managers to talk to people). -You don't work on commission, though a lot of customers think that's how it works (I guess because employees tend to be genuinely helpful and very attentive to customers' needs, so it seems like money must be motivating them). -40% discount! I now have more containers than stuff to put in them. -Products are generally good quality so it's easy to be truthful with customers, which management encourages actually. Or so I remember... -High pay for a retail store.

Cons

-You're required to work one weekend day every week. -There's SO much stress on Foundation Principles (the values that make Container Store unique) and everything being perfect for the customers that it can get aggravating. -Sometimes the managers expect too much of every employee. It's only a bad thing when they force you to do something that you just don't feel comfortable doing because you're not good at that specific task. They don't take into account how differently people learn or how differently peoples' minds work. For example, I just don't understand math-based and architectural concepts very well, yet I had to try and I just kept failing but they didn't understand how awful that made me feel. -Micromanaging. At least where I worked. Made me feel like I couldn't improve at anything and had to always depend on people and didn't have the capacity to be more autonomous.

4.0
Aug 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Fun co-workers, air of excitement, great discount, cool products

Cons

Not always the best customers, managers aren't always will to work with the part-time schedule

Viewing 1729 - 1731 of 1,960 Reviews

Glassdoor has 2,047 The Container Store reviews submitted anonymously by The Container Store employees. Read employee reviews and ratings on Glassdoor to decide if The Container Store is right for you.