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The Container Store

Engaged Employer

The Container Store reviews

3.2

42% would recommend to a friend

(1,961 total reviews)

Joel Bines

40% approve of CEO

32% positive business outlook

The Container Store has an employee rating of 3.2 out of 5 stars, based on 1,961 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Container Store employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Oct 24, 2013
Recommend
CEO approval
Business Outlook

Pros

They really try to make you feel like an important part of the team. I developed great relationships with most of my co-workers and almost all of the managers.

Cons

Despite the "employee first" culture that they always tout, there have been a number of experiences I've had where that wasn't the case.

3.0
Oct 22, 2013
Recommend
CEO approval
Business Outlook

Pros

Good Pay, Good Scheduling Flexibility, Great Co-Workers. This for most people is all you need, so as a part-time retail job it is okay.

Cons

There is absolutely ZERO promoting within the company. Scratch that. You can work your way to the top as one of my current store managers did by marrying one of our former managers. Now they both hold management positions within the company. If you aren't FAKE for the entire day and follow every single little corporate rule like a good little sheep, you will have no chance of getting any type of well paying position. This company puts on a facade of being this great company that ONLY cares about it's employees and its customers. FALSE. They are a business like anyone else and it ALWAYS comes down to $$$. Their products have insanely large markups and they are making a HEALTHY profit. Why else would they offer us (employees) 40% off regular merchandise and 50% off Elfa products? I can guarantee they are still making a profit at those discounts. A great example I have of their "generosity" was a year or so ago when they were donating 5% of sales of one of their products to charity. Well, what the great minds at the Container Store did was increase the price of the product by 5% during this entire "charity drive". They weren't donating a dime, it was the customers who were donating to the pockets of the Container Store. If you are going here to work part-time I suggest this. For the first 3-months show them everything they want to see. Be friendly with all the mangers even if you don't like them. Follow every rule and never be late or call out from a shift. Always be one of the hardest workers. After they give you your initial review and decide whether to keep you as part-time, you can drop the act and just go there to clock-in and clock-out. No need to kiss the managers ass all day every day because you most likely wont get promoted unless you are a sheep, and they won't fire you for not acting fake. As long as you clock-in on time and follow the rules, they can't say anything.

4.0
Oct 18, 2013

Good place to work.

Recommend
CEO approval
Business Outlook

Pros

It is generally a fun place to work. The Foundation Principles are a great base with which to launch a customer service business. The customers are great and love the store. They bring an energy to the store that is synergistic. Great products and a great discount.

Cons

No regular schedules thanks to a computer scheduling system. A regular schedule is employee friendly and cutting hours to meet sales after the fact seems to be a misguided system. It is difficult to be guaranteed enough hours to meet many employees needs. And the expectation of wide availability to fill Merchandise Processing shifts (late night/early morning) eliminates many candidates who can't commit to that wide a range. The talent pool seems more watered down than it was a few years ago. Health benefits offered to PT employees is very limited.

Viewing 1714 - 1716 of 1,961 Reviews

Glassdoor has 2,048 The Container Store reviews submitted anonymously by The Container Store employees. Read employee reviews and ratings on Glassdoor to decide if The Container Store is right for you.