Every single other aspect of the company, from Satish on down. "Macroeconomic challenges" keep getting blamed for the company failing rather than the fact that there isn't a single executive at the corporate offices who knows how to actually run a company. The executives are trash at merchandising decisions and using the company's budget wisely, focusing on expansion with money we don't have rather than taking better care of the employees and the equipment. It's practically like they're deliberately trying to sink the company.