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      The Container Store

      Engaged Employer

      The Container Store reviews

      3.2

      42% would recommend to a friend

      (1,962 total reviews)

      Joel Bines

      40% approve of CEO

      32% positive business outlook

      Ratings by demographic groups

      The Container Store has an employee rating of 3.2 out of 5 stars, based on 1,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Container Store employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      2K reviews
      4.0
      Apr 27, 2015

      great for a retail job if you can ignore the cult aspects

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      management has open communication corporate shares information [ less so since IPO however] very good extensive ongoing training programs fun environment good pay for retail hard to not get a pay raise every year lots of feedback on performance great discount casual work uniform

      Cons

      it's a very physical job, even when you are in sales like most places: it depends on the local management team and your co-workers. A few bad apples can ruin it for everybody. a bit too "cult like" and forced happiness. way too much micro-managing [the company was not like this when I started many years ago] If you are hiring "the best of the best" etc then why do you treat people like they are in High School? Slowly every bit of "creativity" is being taken away in the Elfa Design process [we simply input info into a program and it spits out a "design"] The IS department seems to be entrenched and I have never worked for a company that has had as many computer software and network issues as this one. Keeps adding functions to the store and computer networks and systems cannot keep up [always going "off line" etc] customer service is going way down due to not enough staff to keep up with all the new added "services" we are providing

      2.0
      Apr 26, 2015

      They seem to think one size fits all

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      They empower their sales staff (who double as cashiers) to offer a customer a lower price when an item is damaged or beginning to look older than other items. They trust their judgment on the amount of discount offered so that the sales person most familiar with the issue can offer a discount that most fits in order retain a customer instead of losing them by hassling them with an inflexible attitude over something relatively small like many other companies do. The trust they show their sales staff makes the employee gain a sense of ownership in the company and want to represent it well by treating the customer with fairness and respect.

      Cons

      The company claims they pay top wages to their employees but they do not adjust the wage amounts to fit what a good wage is in the particular area in which the store is located. Being paid $__/hour may be a good wage in Texas but in California it is very low due to the high cost of living.

      Viewing 1576 - 1578 of 1,962 Reviews
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      ReviewsThe Container Store reviews

      Glassdoor has 2,048 The Container Store reviews submitted anonymously by The Container Store employees. Read employee reviews and ratings on Glassdoor to decide if The Container Store is right for you.