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The Container Store

Engaged Employer

The Container Store reviews

3.2

43% would recommend to a friend

(1,960 total reviews)

Joel Bines

46% approve of CEO

33% positive business outlook

The Container Store has an employee rating of 3.2 out of 5 stars, based on 1,960 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Container Store employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jan 25, 2016
Recommend
CEO approval
Business Outlook

Pros

The benefits and pay are good for retail. But there are better ones out there, in a better environment.

Cons

Some of the long term employees and rude and confrontational, probably out of insecurity, punishing schedules (all night, anyone?). There is a lot of propaganda about the culture that is not true. Can be cutthroat. Training consists of throwing you out there, letting you make mistakes, and then correcting you. Relentless sales pressure. Management sometimes disappears as things go wrong. Impersonal. Very physical, with hours that can start at 5:00 a.m. and go to midnight. A fair number of injured employees from making people move faster and faster as they climb ladders. Very demanding. Manipulation of customers is encouraged. A lot of shrill cheerleading. I do think that going public has damaged them.

2.0
Nov 6, 2015
Recommend
CEO approval
Business Outlook

Pros

What I liked about the experience was you were proud of being a great group of people who honored each other's contributions, which, in turn, led to a great store experience.

Cons

However, with the advent of changing to a publicly held company, that ethos continues to be trotted out in marketing campaigns; however, the internal world has changed. If you are part-time, unless the geographic area is expanding, you are going to be in that role 20 hrs per week indefinitely. Full timers are former managers in their own right. The model is doomed to failure because eventually the overvalued (and it is overvalued) company as a publicly held firm will eventually have the rubber hit the road in terms of the culture having to change. It is already happening. The glory days of old have passed and now the associate experience is driven by whether or not management is walking the floor. Otherwise, good luck. It is maybe a year or so away from becoming mediocre.

4.0
May 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Everyone was friendly. They do pay higher than a lot of other retail. Pretty flexible with scheduling. The employee discount is decent.

Cons

They tend to watch the sales very carefully and if the numbers are low they will send employees home or call them to not come in. They make you buy your shirts. With a low salary it can become expensive. Management will play favorites. The employees that work the truck unloading shift have no incentive for staying on this shift. They work the hardest and don't make enough money to make it worth the hard labor. You have to drink the Kool aid that they call training. Having a store meeting early Sunday morning to tell everyone how wonderful the company is, is not trainng. Also, they push the selling of Elfa (custom closet) but there's no incentive to sell it when a designer makes no commission. You do skilled design work and can spend hours doing it but make the same salary as the person standing at the front door welcoming customers.

Viewing 154 - 156 of 1,960 Reviews

Glassdoor has 2,047 The Container Store reviews submitted anonymously by The Container Store employees. Read employee reviews and ratings on Glassdoor to decide if The Container Store is right for you.