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The Container Store

Engaged Employer

The Container Store reviews

3.2

43% would recommend to a friend

(1,960 total reviews)

Joel Bines

46% approve of CEO

33% positive business outlook

The Container Store has an employee rating of 3.2 out of 5 stars, based on 1,960 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Container Store employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Mar 24, 2020
Recommend
CEO approval
Business Outlook

Pros

great coworkers flexible prime time schedules

Cons

Low pay. They used to be a leader in the retail world paying higher than most. You can now make the same money or more working at a fast food burger chain. We are in a world wide pandemic, and they are keeping as many stores open as possible, risking exposure to their employees and customers. Corporate has the luxury of working from home and receiving a paycheck. At brick and mortar stores, they have eliminated work for all prime time employees with no emergency pay or regular income at all indefinitely. Full time positions which are few and far between are the only ones still receiving income from the company at this time. The COO states in a letter to the public that employees will be paid if stores close. This is a flat out lie to the people. Very few will actually receive pay.

1.0
Mar 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Awesome part-time co-workers Having a say in my availability One senior management person was helpful, supportive, and caring. Nice employee discount, but would've preferred less discount for higher hourly pay and less stressful situations because of being short-staffed. ***Please note: the first six of my eight months at this company went well. Sadly, the last two months were the exact opposite.

Cons

Short-staffed; lines often 8 to 10 customers long and when we called for back up on registers, there was no one scheduled to do that or someone had to be called from another assigned job they were working on; were told we would get a break when lines were caught up but that didn't happen because of being so short-staffed. No breaks for five-hour register shift, even for the restroom; often had to leave my register to use the restroom because no one was available to come allow me to take even a short restroom break. Even if Texas law doesn't legally provide breaks, most companies know that if employees are hydrated and nourished and have basic human needs met, they'll be more productive. (In the first six months or so at this company, 15 minute breaks were scheduled and provided for every register employee, but not in the last two months.) Little management support, except for one of the assistant managers People at corporate only seem to care about their profits and stockholders profits. None of the company profits seemed to have been distributed to non-management employees, i.e. more hours for the store, higher hourly pay, more overall store support. Some middle management and senior management employees seemed to only look for any little thing to nitpick about how badly we were doing our jobs rather than extending supportive, positive types of feedback. This positive feedback could've gone a long way with stressed employees. Seemed like for the past two to three months I was there, everyone was in a grumpy mood every day. It was very difficult to stay positive and when I saw no changes were going to be made, I made the decision to resign.

3.0
Oct 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Some really wonderful coworkers that have become friends

Cons

Not enough staff at any given time except maybe the weekends. It used to be employee first based. Now, forget it. The writing is on the wall. It's all about the profits. Technology is antiquated. Employee suggestions are no longer welcome.

Viewing 97 - 99 of 1,960 Reviews

Glassdoor has 2,047 The Container Store reviews submitted anonymously by The Container Store employees. Read employee reviews and ratings on Glassdoor to decide if The Container Store is right for you.