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The Container Store

Engaged Employer

The Container Store reviews

3.3

45% would recommend to a friend

(1,959 total reviews)

Joel Bines

52% approve of CEO

34% positive business outlook

The Container Store has an employee rating of 3.3 out of 5 stars, based on 1,959 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Container Store employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Mar 25, 2020

Showing Their True Colors

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have a great employee discount.

Cons

They are definitely not the Employee Centric company they used to be. This has been proven with how they are handling the entire Covid-19 crisis. They have found every loop hole possible in every state and county to keep their doors open. They have chosen to do this and not care about the well being of the employees and their families. At the same time they are allowing everyone from the home office to work from home.

2.0
Nov 11, 2017
Recommend
CEO approval
Business Outlook

Pros

I have met truly inspirational and like minded people here.

Cons

Full time has become very difficult. Our Foundation Principle of 1=3 is more like 1=5. Never enough staffing and lots of comments from customers about lack of service. With the introduction of TCS Closets, we seem to be struggling with lack of time to really address customers that wish to make a sizable purchase of $20,000 or more. Man in the desert selling is non existent, more like point and hope the customer finds it. Full time staff handles most of the customer complaints. Really nothing like the company I signed on with 13 years ago. To the complaint that full time staff just hangs out in the back or stands around talking I can assure you we are working on a TCS Closet, a customer complaint or trying to fix holes in the schedule. In my store Full Time staff work very hard.

Viewing 28 - 30 of 1,959 Reviews

Glassdoor has 2,046 The Container Store reviews submitted anonymously by The Container Store employees. Read employee reviews and ratings on Glassdoor to decide if The Container Store is right for you.