The Body Shop reviews

3.6

49% would recommend to a friend

(1,932 total reviews)

31% positive business outlook

The Body Shop has an employee rating of 3.6 out of 5 stars, based on 1,932 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Body Shop employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Sep 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Company values align strongly with sustainability, ethical sourcing, and community impact Great employee discount on skincare, cosmetics, and body care products Supportive and friendly team environment with opportunities to learn about product knowledge and customer engagement Good entry-level retail experience, especially for building customer service and sales skills

Cons

Workload can become intense during holiday seasons and new product launches Sales targets and KPIs can sometimes feel pressured in quieter stores Limited long-term career progression in-store roles unless moving into management Weekend and late-night shifts are expected, which may not suit everyone

1.0
Sep 9, 2025
Recommend
CEO approval
Business Outlook

Pros

You just waste your time

Cons

Company leadership has no clue where they are taking this sinking ship. They have no plan to run it. All they are doing is thrashing their people.

2.0
Aug 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Salary can be good You can get long term project If lucky can get work from home

Cons

Work culture and management is worst

Viewing 16 - 18 of 1,932 Reviews

Glassdoor has 2,291 The Body Shop reviews submitted anonymously by The Body Shop employees. Read employee reviews and ratings on Glassdoor to decide if The Body Shop is right for you.