Does The Body Shop pay their employees well?

According to anonymously submitted Glassdoor reviews, The Body Shop employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at The Body Shop. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Body Shop?

45% of The Body Shop employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Body Shop 3.0 out of 5 for work life balance, 3.4 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at The Body Shop?

Customer Consultant (220) , Sales Associate (148) , Assistant Manager (117) , Store Manager (104) , Team Leader (80) , Sales Assistant (49) , Shop Manager (40) , Key Holder (33) , Manager (30) , Beauty Advisor (27) , Team Lead (24) , Assistant Store Manager (23) , Part Time Assistant Manager (22) , Retail Sales Associate (22) , Sales Consultant (21)

What are the pros of working at The Body Shop according to real employee reviews?

"Great people to meet and work with" ((in 106 reviews)); "The team was great and customers you get in the Ealing branch are lovely" ((in 91 reviews)); "Free products and discounts on products" ((in 78 reviews)); "Staff were friendly and helpful" ((in 66 reviews)); "Good training and discount for employees" ((in 61 reviews))

What are the cons of working at The Body Shop according to real employee reviews?

"when i worked there is observed a lot of staffing issues and also experience poor management." ((in 114 reviews)); "Low pay with long wait and many hoops to jump through to get a raise." ((in 104 reviews)); "Very frustrating for the many managers and associates whose stores performed above average and still were not compensated for their service." ((in 84 reviews)); "Long hours at short notice" ((in 46 reviews)); "I am tired of upper management changing every 1" ((in 41 reviews))

What are employees saying about The Body Shop layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Body Shop layoffs and their outlook for job security at The Body Shop in 2026.

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The Body Shop

The Body Shop reviews

3.5

45% would recommend to a friend

(1,932 total reviews)

31% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.3

Compensation and benefits

3.0

Work/Life balance

2.8

Senior management

2.8

Career opportunities

The Body Shop has an employee rating of 3.5 out of 5 stars, based on 1,932 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Body Shop employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jul 13, 2023

Body shop sales assistant

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Lovely company that cares about there workers

Cons

None yet… some stores were in not so nice neighborhoods

4.0

Jul 13, 2023

Great First Job

Full time team lead

Recommend

CEO approval

Business Outlook

Pros

Started working here in 2019 and it was my first job out of high school. The pay was great in comparison to what was around and it got better once they created a fair pay policy.

Cons

Marketing was always unorganized and it came to be the store's responsibility to market and create visuals on their own because corporate doesn't know how the stores actually operate.

5.0

Jul 11, 2023

Great

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good company, solid place to work.

Cons

I can’t think of any.

Viewing 94 - 96 of 1,932 Reviews

Jobs at The Body Shop

Auto Body Quality Control & Detailer