The Body Shop reviews

3.6

49% would recommend to a friend

(1,932 total reviews)

31% positive business outlook

The Body Shop has an employee rating of 3.6 out of 5 stars, based on 1,932 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Body Shop employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Sep 7, 2023

Great Company

Recommend
CEO approval
Business Outlook

Pros

The full size free samples are amazing, the store always smells great and the customers are always so friendly.

Cons

Work/Life balance is a challenge at times because it can be a demanding job.

3.0
Sep 5, 2023
Recommend
CEO approval
Business Outlook

Pros

- Decent hourly wage for young casual staff - Pretty flexible with University hours and shift swapping - Nice products and employee discount, able to take home samples to try too - No personal KPIs

Cons

- The area I worked in had many managers that lacked management skills: gaslit staff, favouritised certain staff members and believed them over staff that had worked there for many years - area managers were borderline hostile and had bad attitudes, always gossiping with floor managers when they came to visit stores - Forced staff to try products on customers skin and faces, made customers uncomfortable but as staff we had to do it sometimes if a manager was breathing down our necks - Store managers didn’t really have staff or customers best interests at heart, their interests were for themselves and how to make themselves look better to area and regional managers - some staff were kind of racist towards customers that spoke in accents or were international - really micromanagey retail sales techniques and didn’t allow staff to be themselves - low quality makeup that staff were forced to upsell to customers

3.0
Sep 5, 2023

Life in TBS

Recommend
CEO approval
Business Outlook

Pros

Hybrid Working Some sort of work life balance

Cons

Flat organization with little to no room for growth top management team dont understand the groundworks several top management very self center

Viewing 76 - 78 of 1,932 Reviews

Glassdoor has 2,292 The Body Shop reviews submitted anonymously by The Body Shop employees. Read employee reviews and ratings on Glassdoor to decide if The Body Shop is right for you.