Does The Body Shop pay their employees well?

According to anonymously submitted Glassdoor reviews, The Body Shop employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at The Body Shop. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Body Shop?

44% of The Body Shop employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Body Shop 3.0 out of 5 for work life balance, 3.4 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at The Body Shop?

Customer Consultant (220) , Sales Associate (148) , Assistant Manager (117) , Store Manager (104) , Team Leader (80) , Sales Assistant (49) , Shop Manager (40) , Key Holder (33) , Manager (30) , Beauty Advisor (27) , Team Lead (24) , Assistant Store Manager (23) , Part Time Assistant Manager (22) , Retail Sales Associate (22) , Sales Consultant (21)

What are the pros of working at The Body Shop according to real employee reviews?

"Great people to meet and work with" ((in 106 reviews)); "Free products and discounts on products" ((in 81 reviews)); "The team was great and customers you get in the Ealing branch are lovely" ((in 74 reviews)); "Staff were friendly and helpful" ((in 65 reviews)); "Great benefits and pay package" ((in 65 reviews))

What are the cons of working at The Body Shop according to real employee reviews?

"when i worked there is observed a lot of staffing issues and also experience poor management." ((in 115 reviews)); "Pay is low for what may be expected of staff" ((in 108 reviews)); "Very frustrating for the many managers and associates whose stores performed above average and still were not compensated for their service." ((in 82 reviews)); "Long hours especially over Christmas" ((in 46 reviews)); "I am tired of upper management changing every 1" ((in 40 reviews))

What are employees saying about The Body Shop layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Body Shop layoffs and their outlook for job security at The Body Shop in 2026.

The Body Shop reviews

3.5

44% would recommend to a friend

(1,932 total reviews)

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,932 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Body Shop has an employee rating of 3.5 out of 5 stars, based on 1,932 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Body Shop employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

2.0

Feb 23, 2022

ok

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Coworkers were lovely sometimes I guess.

Cons

A lot of the products are actually really bad for the environment.

1.0

Feb 22, 2022

If you believe in mental health, do yourself a favour and stay away

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Products to try, depending on locations sometimes great coworkers (non-management)

Cons

Head office distrusts stores, does not have store employees back, no matter what happens it is your fault. You're instructed to squeeze every penny out of every customer that walks in, it is called "conversion". Highly stressful environment for minimum wage. Just not worth it because you should not be reduced to this treatment. It is always disheartening when a company like this that campaigns on "values" it directly contradicts what they preach.

5.0

Feb 22, 2022

Great employer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Value-aligned, mission driven, good development and training opportunities

Cons

Teams work in silos, not a lot of cross team collaboration

Viewing 370 - 372 of 1,932 Reviews

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The Body Shop

The Body Shop reviews

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ok

If you believe in mental health, do yourself a favour and stay away

Great employer

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