Does The Body Shop pay their employees well?

According to anonymously submitted Glassdoor reviews, The Body Shop employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at The Body Shop. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Body Shop?

44% of The Body Shop employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Body Shop 3.0 out of 5 for work life balance, 3.4 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at The Body Shop?

Customer Consultant (220) , Sales Associate (148) , Assistant Manager (117) , Store Manager (104) , Team Leader (80) , Sales Assistant (49) , Shop Manager (40) , Key Holder (33) , Manager (30) , Beauty Advisor (27) , Team Lead (24) , Assistant Store Manager (23) , Part Time Assistant Manager (22) , Retail Sales Associate (22) , Sales Consultant (21)

What are the pros of working at The Body Shop according to real employee reviews?

"Great people to meet and work with" ((in 106 reviews)); "Free products and discounts on products" ((in 81 reviews)); "The team was great and customers you get in the Ealing branch are lovely" ((in 74 reviews)); "Staff were friendly and helpful" ((in 65 reviews)); "Great benefits and pay package" ((in 65 reviews))

What are the cons of working at The Body Shop according to real employee reviews?

"when i worked there is observed a lot of staffing issues and also experience poor management." ((in 115 reviews)); "Pay is low for what may be expected of staff" ((in 108 reviews)); "Very frustrating for the many managers and associates whose stores performed above average and still were not compensated for their service." ((in 82 reviews)); "Long hours especially over Christmas" ((in 46 reviews)); "I am tired of upper management changing every 1" ((in 40 reviews))

What are employees saying about The Body Shop layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Body Shop layoffs and their outlook for job security at The Body Shop in 2026.

The Body Shop reviews

3.5

44% would recommend to a friend

(1,932 total reviews)

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,932 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Body Shop has an employee rating of 3.5 out of 5 stars, based on 1,932 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Body Shop employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

5.0

Mar 15, 2022

Nice environment

Team leader

Recommend

CEO approval

Business Outlook

Pros

Great co workers and environment

Cons

Pay is low for the work

2.0

Mar 13, 2022

High turnover

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Employee discount is OK. Other sales associates were generally nice people. It's an average retail experience. If you're looking for just a job to pay a vouple of bills on the side while you're going to school: sure.

Cons

My location had toxic senior management. HR wasn't proactive in protecting employees, but the managers. The location I worked at was a meat grinder for employees, mainly due to the acting district manager at the time. It was also uncomfortable to be helping customers with make-up. We're not trained professionals and colour matching foundation in the store lights was abominable.

3.0

Mar 13, 2022

Part time beauty assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

nice manager and snacks are provided not much to do as the full time staff will do it

Cons

long-standing hours, makeup is needed

Viewing 352 - 354 of 1,932 Reviews

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The Body Shop reviews

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Nice environment

High turnover

Part time beauty assistant

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